Service Administrator - Military Veterans

AppleOne is proud to present:
Description:
Our San Diego, CA, office has an exciting opportunity for a Service Administrator for our Alarm and Detection Division. In this role you will serve as the key point of contact for our customers, employees and guests/clients. We are seeking a motivated and engaging person who enjoys multi-tasking, learning on the job, and providing simultaneous support in a service and administrative capacity.

Job Expectations:
This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following:

• Creating and invoicing of service work orders, job cost projects, monitoring contracts.
• Assist with answering and coordinating service calls.
• Manage email communications with customers and national accounts.
• Document control of contracts, work orders, insurance certificates, preliminary notices, both electronic and filed paper copies.
• Assist with account receivables including collections and processing of credit card payments.
• Monthly billing to customers using electronic portals and manual documents.
• General support of customer inquiries and requests.
• Other duties as assigned

Desired Skills and Experience:

• High School degree required, AA or college degree preferred
• 3 + years’ experience in a customer service role and in a professional office setting preferred
• Hours Monday through Friday 7:00 a.m. to 4:00 p.m.
• Positive, flexible, reliable, responsive, self-motivated, able to multi-task and work both independently and in a team environment, and under deadline pressures
• Strong attention to detail and excellent organizational skills required
• Good written and verbal communication skills required
• Candidate will be proficient in Microsoft Word, Excel, and Outlook.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1041

Experienced (Non-Manager)