Senior Product Manager - Military Veterans

Leads the strategic vision and roadmap for a digital product or products with a focus on Bill Pay and P2P, demonstrating a deep understanding of the digital product(s) and associated business areas. Digital products often have enterprise-wide implications.

Core Responsibilities:

• Leads digital product management activities for multiple digital products, or one strategic product, with cross-divisional impact.
• Influences and collaborates with teams to build best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
• Coaches digital product teams towards best practices and learnings. Lead all aspects of's digital product teams' support of the messaging, communication, and customer outreach as necessary.
• Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
• Leads the planning, development and implementation of new digital products with cross-divisional impact. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
• Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participates in and influences ongoing business planning and departmental prioritization activities.
• Participates in special projects and performs other duties as assigned.

Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard's commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse-one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress-from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we're on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care-for our clients, our communities, and each other.

Vanguard's DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report .

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.