Specialty Services Technician - Military Veterans
at STERIS
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Summary:
What You Will Do as a Specialty Service Technician:
- You will be accountable for Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer’s issues/problems expediently.
- You will communicates effectively and proactively with Customers on preventative cleaning needs, and associated scheduling and equipment details (arrival, service status, completion, next steps). Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services.
- You will perform sterilizer cleaning function including changing required chemical ingredients; making adjustments to necessary chemicals; monitoring the cleaning process; maintaining appropriate pressures; maintaining and repairing the chamber cleaning equipment; handle, transport, and dispose of chemicals used in chamber cleaning according to safety protocols.
- You will work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards.
- You will troubleshoot and consult proper contact for any observed issues with equipment and systems components.
- You will utilize company-issued smart phone, laptop, and related software to perform administrative tasks, including required documentation and reporting.
- You will be responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation.
The Experience, Skills, and Abilities Needed:
Required:
- High School Diploma or GED
- 3 years of work experience, at least 1 year of which must be technical or service-related work (mechanical, electrical, plumbing, HVAC, construction, automotive etc.). Customer service experience is also required.
- Associates degree, or related certifications or military experience, may be considered towards minimum years of work experience.
- Valid driver’s license.
- Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 75% travel overnight.
- Demonstrated proficiency with basic computer skills, smart phone use, etc.
- Excellent interpersonal and Customer communication skills.
- Strong organizational and problem-solving skills
- Ability to work independently without supervision
Preferred:
- Field Service experience.
What STERIS offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Extensive hands-on training and development
- Career progression path with growth and training opportunities
- Competitive pay
- Overtime opportunity
- Annual merit review and incentive plans
- Uniforms and all necessary tools provided
- Business travel and all related expenses paid
- Medical, vision, prescription, dental and life insurance
- 401(k) with a company match
- Paid time off that accrues from day one and paid holidays
- Tuition assistance
#LI-Remote
Pay range for this opportunity is $40,000.00 - $55,912.50. This position is eligible for bonus.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Albuquerque, NM
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is making a difference for our Customers every day. We don't just create products. We create amazing solutions that help reduce the threat of infection. We are the best at what we do. Our people make it so.
At STERIS, we recognize the exceptional skills and unwavering commitment that military veterans and military spouses bring to the table. With a proud history of supporting the military community, we value the unique experiences and leadership qualities that veterans possess, making STERIS the perfect place to launch your civilian career.
We attract a variety of talented people who are simply…extraordinary. Our teams are doing remarkable things together. Because at STERIS, we know that no matter what role you have, you can make an impact. And we find that pretty energizing.
Join the STERIS team today and become part of a company that values your military background, skills, and commitment. Together, we will continue to revolutionize healthcare and save lives. Health, dental and vision insurance, 401K with company match, paid time off, paid holidays, career growth opportunities, and much more!