Sr. Account Manager- Employee Benefits - Military Veterans
at NFP
NFP Corp
To apply for this position please CLICK HERE
Who We Are
NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.
Summary of Role:
This is a full time exempt position. Responsibilities include service and claims resolution, HR assistance, benefits administration support, implementation and contract review, communications, compliance expertise, and vendor accountability for performance standards. Along with Client Management staff, Senior Account Manager has documentation responsibilities to include maintaining Salesforce service cases, updating checklists and client files, and communicating to clients regularly on outstanding issues.
Essential Duties and Responsibilities
- Vendor Liaison for clients
- Responsible for maintaining outstanding checklists and renewal timelines
- Problem-resolution for ongoing or escalated issues
- Responsible for running carrier reports where applicable, or ordering monthly reporting directly from the carrier
- Responsible for negotiating with vendors to provide competitive quotes. Provide contract review, comparisons and recommendations for renewals by established deadlines
- Proactive customer service and HR support
- Maintain internal files and databases with all client data
- Implementation and compliance support
- Proficient in completing fully insured NFP renewal package
- Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
- Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
- Proficient in carrier alternatives, products and systems
- Attendance at weekly Health and Welfare meetings, planning sessions and NFP-Sponsored events
Knowledge, Skills, and/or Abilities:
- Exceptional written, oral, interpersonal communication skills
- Advanced MS Office skills, to include excel, word, power point
- Strong client development and relationship building skills
- Ability to work both independently and within a team environment
- Exceptional attention to detail and time management skills
- Strong aptitude for organization and prioritization
- Desire to work in a fast-paced environment with flexibility in duties and responsibilities
Education and/or Experience:
- 5 -7 years’ experience in Employee Benefits Administration. Bachelor Degree preferred.
Certificates, Licenses, Registration:
- Health & Life Insurance License
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better together!
NFP is an inclusive Equal Employment Opportunity employer.
NFP is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.
Charlotte, NC
Who We Are
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Our teams strive to embody excellence in everything we do – and we’re proud to be recognized for it. Our vision isn’t all about the numbers. But we’ve found that our reputation as an exceptional provider of personal and corporate consultative services hasn’t gone unnoticed. We’re proud to say we’re the:
- #7 Largest benefits broker by global revenue, Business Insurance
- #8 Best place to work in insurance, Business Insurance
- #8 Commercial lines agency, Insurance Journal
- #10 Largest property & casualty agency, Insurance Journal
- #13 Personal lines agency, Insurance Journal
- #13 Global insurance broker, Best's Review
- #13 Largest broker of US business, Business Insurance
We’re also proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.