Territory Operations Manager - Military Veterans
at Rollins, Inc.
Overview
Critter Control Wildlife Services is seeking a motivated and dynamic Territory Operations Manager to join our team. This role is crucial in expanding our customer base and driving sales growth. The ideal candidate will have a passion for wildlife management, excellent communication skills, and a proven track record in sales.
Responsibilities
The Territory Operations Manager is responsible for leading their Wildlife Operations team in the assigned territory. We pride ourselves on outstanding customer service and expect this candidate to continue this tradition. As a Territory Operations Manager, you will direct the sales and service functions of your district to provide quality service to customers and achieve district performance objectives. District Managers are responsible for the overall direction, coordination, and evaluation of the operation and maintain profit and loss accountability.
What type of benefits will you receive?
- Competitive annual salary: $80,000 - $90,000 + bonus potential!
- Comprehensive benefits package including health, dental, and vision insurance
- 401k with generous match, Employee Stock Purchase Plan (ESPP)
- 6 Paid Holidays Annually!
- PTO accrual based on tenure - 3 weeks beginning first full year
- Tuition reimbursement up to $5,250/year (federal max!) OR free tuition on approved programs through Purdue Global
- Ongoing training and professional development opportunities
- Supportive team environment with a focus on work-life balance
- Opportunities for career advancement within the Rollins Family of Brands
What does a day in the life look like?
- Lead and supervise wildlife operations within your designated territory, ensuring adherence to company policies and regulatory requirements.
- Train and mentor team members in wildlife biology, entomology, and operational procedures, fostering a culture of excellence and customer satisfaction.
- Manage and optimize field operations, including route management and resource allocation, to achieve efficiency and growth targets.
- Oversee recruitment, training, and development of personnel, ensuring compliance with licensing and ongoing education requirements.
- Maintain financial accountability for the district, including budget management and expense control, to achieve profitability goals.
- Resolve customer issues promptly and professionally, maintaining high levels of customer service and satisfaction.
- Ensure timely and accurate completion of administrative tasks, documentation, and reporting.
Qualifications
What does the work environment look like?
We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties with or without reasonable accommodation.
- Must be able to drive to various locations, often covering large territories
- Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas
- Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.)
- Must have the ability to climb stairs and ladders safely
- Must be able to crouch, kneel, bend, and stretch frequently
- Capability to carry and use equipment necessary for inspections and minor control measures (Traps, ladders, inspection tools, etc)
- Ability to lift and carry up to 50 pounds regularly
- Clear verbal communication skills to interact effectively with clients and team members
- Must be able to travel up to 25%
Join us in making a positive impact on nuisance wildlife management and become a part of our dedicated team today!
Critter Control Wildlife Operations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This requisition is expected to be live for 30 days from initial date of posting. The hiring process will be conducted in compliance with all state and local laws. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. #WILDLIFE100
Portland, OR
Rollins, Inc. is a premier North American consumer and commercial services company. Through its famous brands like Orkin, LLC., HomeTeam Pest Defense, Clark Pest Control, Northwest Exterminating, Western Pest Services, Orkin Canada, The Industrial Fumigant Company, Waltham Services LLC., Crane Pest Control and TruTech LLC., the company provides essential pest control services and protection against termite damage, rodents and insects to more than 2 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa and Mexico from more than 500 locations.
Through formalized training, proven policy and procedures, and sound ethical practices, The Company's employees have been able to grow the business over more than a century from a one-man operation to what the Company is today. Our culture is evident and reinforced in many respects, one of which includes an anonymous hotline dedicated to solicit employees' concerns when they feel that our values are being threatened. Additionally, the Company has had a business ethic confirmation policy for several years requiring formal management acknowledgement of adherence to our procedures and value system.
We are proud of our culture and values and feel that they are the foundation that helps sustain our Company.
Company Philosophy
As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.
Employee Benefits:
- Dental Insurance
- Employee Assistance Program
- Life Insurance
- Paternity Leave
- Custom Work Station
- Disability Insurance
- Gym/ Wellness Reimbursement
- Health Savings Account (HSA)
- Maternity Leave
- Paid Time Off
- Sick Leave
- On Site Gym/ Fitness Classes, Clinic (Site Dependent)
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