Field Service Technician II - Lovely, KY (Culloden, WV, US, 25510) - Military Veterans
at Komatsu
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
KEY END RESULTS
- Customer companies are provided with timely service on contracted job, insuring customer satisfaction.
- Mid-level position performing both welding and mechanic work on all types of equipment.
- Familiar with mechanical, electrical and hydraulic systems on all models of electric shovels, draglines, loaders, miners.
- Performs dis-assemblies and assemblies; troubleshoots defective operations.
ORGANIZATION
The Field Service Technician II reports to the Service Manager. No direct supervision is normally exercised.
NATURE OF POSITION
The position's primary contacts are customers. Typical interface will occur with Chief Electricians and Maintenance Supervisors. The position also has regular contact with the Warehouse operations to secure parts, the manufacturing facility to obtain technical assistance, the Service Manager and the Regional Manager.
BACKGROUND
This position requires a minimum of three years mine maintenance experience and over one year up to and including three years with numerous welding and cutting applications. Educational requirements are one to three years applied trades training in a particular or specialized occupation. This position requires a Welder Certification, valid driver’s license, pass post-offer drug screen and be able to perform the physical requirements of the position.
PRINCIPLE ACCOUNTABILITIES
- Attends required classroom and hands-on training classes.
- Develops an understanding of mine methods, layouts and mining systems.
- Observes machinery in operation and learns preventive maintenance and basic troubleshooting techniques.
- Understands Joy’s manufacturing and supply chain capabilities and how these create competitive advantage for the company and the customer.
- Works with designated mentors to meet customer and understand service requirements.
- Understands Joy’s sales systems and responsibility for data input and maintenance.
- Obtains MSHA underground certifications and complies with all applicable State and Federal guidelines.
Job Overview
Key Job Responsibilities
Qualifications/Requirements
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Culloden, WV
Our purpose: Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses and our planet thrive together
Our values:
Ambition: With a ‘challenging spirit’ and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win-win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and communicate transparently
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries.
The Komatsu North America Mining Distribution and Service group is a critical part of our Komatsu global organization. We, sell, install, service, provide parts and rebuild equipment, as well as provide digital solutions for our customers. In the United States, we have a presence in 16 states across the US with 30 primary sites. We have approximately 1,200 employees.
Our group supports field operations at the customer mine sites as well as shop operations at the Distribution and Service Centers. A large part of our workforce focuses includes technical trades.
SLQDC (Safety, Law, Quality, Delivery, and Cost) represents the order of priority for all Komatsu Employees when making decisions. Safety always comes first. In addition to Komatsu standards, our operations follow all OSHA (Occupational Safety and Health Administration), MSHA (Mine Safety and Health Administration), DOT (Department of Transportation), Customer, and all federal, state, and local guidelines.