Student Housing Specialist – Residence Life | Duquesne University - Military Veterans

POSITION SUMMARY:

The Student Housing Specialist will oversee the onboarding and development of the student desk aides of all applicable buildings in additional to handing scheduling disputes and managing administrative duties for the central office. This position will be responsible for student furniture, lounge furniture, summer furniture moves, refrigerators, and other Residence Life appliances. This position manages the housing crew staff that moves furniture during the school year and summer. Works under the direct supervision of the Business Manager and Assistant Vice President of Residence Life and Housing.

DUTIES AND RESPONSIBILITIES:

Performs routine desk support duties at the main residence life office.  Supports the department by fielding phone calls, directing visitors, and responding to letters and other mail. Interacts and builds rapport with parents, students, visitors, and university officials to fulfill the outreach commitments that are expected.

Coordinates the recruitment, training, and ongoing development of all student desk aides for the residential buildings managed by the Office of Residence Life. Supervises the student desk aides’ schedules for every residential building.  Coordination of daily adjustments resulting from call-offs and time off with resident directors is part of this.

Oversees the completion of the crew assignments pertaining to the furniture in the residence halls and assists with furniture replacement, moving, and rearranging. Fulfill any additional inventory-related tasks that the department deems required. Assist with the delivery of refrigerators and furnishings for contractors.

Completes other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Supervises student employees only.

Guides work of others who perform the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions, e.g., Lead position. REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree an accredited institution and 1-3years of progressively responsible experience.

Current PA driver’s license in good standing.

Preferred qualifications:

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Strong customer service skills

Strong communication with both verbal and written

Ability to collaborate with others and take initiative; creative and critical thinker

Strong organizational skills

Proficient in Microsoft Office Suite (Word, Excel, etc.)

Strong computer skills

Analytical and ability to problem solve

Ability to work independently

Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.