Service Supervisor - Military Veterans

at John Deere

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Pay $65,000 - $95,000 / year

Why This Opportunity?

Join a team with longevity and a track record of internal promotions that feels like family, where you can level up your professional knowledge, educational opportunities, and a career path to grow.

Sound like you? Read on!

Pay Range: $65,000 - $95,000

Benefits, just to name a few:

Life Insurance is paid for by the company.
Accident insurance paid by the company.
Zero Cost Medical, Dental, and Vision benefits package offered.
Employer discounts from various vendors available to current employees
Tela doc and Telemedicine discounts
Future education and growth opportunities

Our Service Supervisor is responsible for the following :

Directly supervises and trains service technicians and other employees as necessary.

Establishes, communicates, enforces, and oversees service department processes to ensure the satisfaction of both internal and external customers.

Monitors individual and overall Service department performance relative to labor sales and expense control, across the organization in line with the organizations objectives.

Facilitates the organizations Customer Satisfaction Program to enhance and maintain customer relationships and training relative to service support.

Account for all-time in-Service Delivery and for all material used in performing assigned duties

Complete all notes and DTAC cases required in conjunction with work assignments.

Follow up with customers according to company expectations.

Maintain current knowledge of John Deere and competitive products.

Maintain the condition of the golf shop, tools, and equipment.

Other duties as assigned by Supervisor, Service Manager, or Store Manager

Experience, Education, Skills, and Knowledge:

2+ years of experience in leadership in a similar environment

Ability to lead and motivate others with strong interpersonal skills.

Ability to write and speak effectively to individuals and groups.

Familiar with John Deere and competitive products.

Valid drivers license is required.

Basic understanding of financial principles relative to Service department operations

Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of our equipment.

United States / Remote

John Deere

We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!

Interested in joining the industry's best? At John Deere, veterans will find:

• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world

• A team-based environment focused on supporting the customer

• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives

• Market leading pay and benefits

John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:

• Dealer technicians – Nationwide opportunities

• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades

• Support roles – IT, supply chain, logistics, engineering, human resources

How to apply:

Check out our open opportunities to the right for more information and to apply.

Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

Discuss Your Career Options with a Veteran at John Deere Today!

All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.

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