Parts Specialist - Military Veterans
at John Deere
- Pay $20 - $22 / hour
Summary:
This position is responsible for the daily functions related to selling tiered portfolio of parts to customers and providing necessary parts to the service department. orders, ships, receives, stores and accounts for parts and/or merchandise This individual will perform all duties in accordance with Revels policies and procedures.
ESSENTIAL DUTIES (including, but not limited to):
- Provide excellent customer service to the service department, customers at the counter or on the phone
- Meet or exceed monthly sales goals driving sales through Aftermarket promotions
- Educate and engage customers through product demonstrations and promotions
- Effective use of computer applications including: Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
- Review work orders, pick tickets and sales to predict stock/inventory needs
- Timely processing of sending and receiving of parts shipments (i.e., customer and stock orders and returns)
- Posts freight to work orders or counter tickets as needed for parts orders and transfers
- Perform cycle counting duties to ensure all materials are properly verified to be reflective of reported inventory
- Report discrepancies of over/under amounts and any damaged products
- Assists in keeping parts department clean and orderly
- Making certain the technician or customers receives the proper part on time as promised
- Call customers and technicians for parts pick-up as needed
- Make small equipment & whole good deliveries
- Organize the "ready-to-go" line & yard
- Stage deliveries and work with Inventory Controller to get paperwork, operator/part manuals, keys, and any other extras
- Work with Used Inventory Manager to stage used equipment deliveries & create paperwork
- Help coordinate deliveries and pick-ups of school service contracts
- Coordinate pick-ups and deliveries with the shop supervisor for equipment needing service/repair in-shop
- Assist with scheduling truck routes
- Ensure ready-to-go equipment is clean and damage-free
- Verify all equipment is labeled with DIT stickers
- In the absence of the Inventory Controller, help with loading and unloading trucks.
- High School diploma or equivalent Required
- One year of familiarity with a variety of the field's concepts, practices, and procedures desired
- Possess excellent verbal and written communication skills; ability to communicate effectively with others
- Ability to manage multiple tasks with competing priorities
- Team player, willingness to and be adaptable in challenging situations
- 1+ years of Parts experience or equivalent sales or service experience
- Bilingual Spanish/English preferred
- Experience using standard desktop load applications such as Microsoft Office and internet applications
- Must have a valid driver's license.
PHYSICAL REQUIREMENTS
- Must be able to complete various activities in a warehouse setting that may require lifting, standing, carrying, bending, stretching, kneeling, and squatting
- Must be able to move up to 50 pounds at a time
Benefits
- Commission
- 401K /Employer Match
- PTO
- Holiday
- Medical/Dental/Vision
Requirements
- High School diploma or equivalent
- 1+ years of parts experience or equivalent sales or service experience
- Bilingual Spanish/English preferred
- Experience using standard desktop load applications such as Microsoft Office and internet applications
- Must have a valid driver's license.
United States / Remote
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.