Field Service Engineer - Data Center - Military Veterans
at Hitachi Energy
About the Role:
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.
You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Field Operation Manager - Data Center, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.
Responsibilities:
- Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements of transformers and digital transformer services.
- Installation of Transformer Hardware, Sensor, and Accessories
- Physical Communication connectivity, Communication Configuration, Communication Testing, and validation
- Installation of Transformer Software, Configuration of Transformer Software, License Initialization, Firmware Upgrades, Hardware and Software integration Testing
- Act as the onsite point of contact for the customer and subcontractors during project execution
- Strategically assign tasks to crew members in order to minimize cost and project duration considering crew skillsets, site conditions, weather forecasts, etc.
- Testing of SEL relays at set point using Omicron relay test set or equivalent
- Using common industrial communication protocols (Modbus, BACnet etc.)
- Proactively identify and report project nonconformances to Project Management and Engineering for timely resolution
- Perform electrical testing of transformers and reactors including but not limited to bushing power factor & capacitance, core megger, CT ratio & polarity, TTR, winding resistance, insulation power factor, insulation resistance, excitation, SFRA, and control cabinet functional checks
- Provide input and expertise during the project-planning phase regarding project schedule and manpower requirements
- Practice and promote a safety-first approach; always maintain compliance with all Hitachi Energy and customer EHS requirements
- Train other technicians to perform field service activities
- Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.
Requirements:
- Associate Degree and 3 years of professional work experience or High School Diploma/GED and 5 years of professional work experience
- Must have a valid driver's license and ability to travel up to 85%
- Physical fitness for duty
- Demonstrated ability to efficiently use Microsoft Office tools for various tasks and projects.
- Background in the related field work at data centers is a plus.
MO
Advancing a sustainable energy future for all
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Our North American headquarters in Raleigh, North Carolina employs more than 4,600 in both manufacturing and office locations throughout the region.
At Hitachi Energy, our greatest asset is diversity among our employees. We are proud to be partnering with RecruitMilitary to better serve and support the veterans in our communities and within our organization. We foster diversity through our Military and Allies employee resource group, strategic partnerships, and ongoing education. Our team made up of talented individuals from various genders, cultures, and backgrounds, plays a significant role in our mission of advancing a sustainable energy future for all.