Client Engagement Executive - Insurance - Military Veterans
at Verisk Analytics
Job Description
This individual will work closely with executive leadership, clients, and internal teams to promote impactful engagements and align business objectives with client needs, fostering long-term strategic partnerships.
Responsibilities
Relationship management strategy:
- Develop and execute a bilateral senior executive strategy aimed at partnership development, maintaining a regular cadence of executive-to-executive discussions.
- Ensure seamless collaboration among all relevant Verisk business units and partners at every stage of engagement.
- Conduct periodic reviews of partnership performance with the client, as well as with internal Verisk teams, to identify opportunities for additional engagement.
- Cultivate external client-focused relationships, actively collaborating with the client teams to formulate and execute business strategies, while presenting a unified, enterprise perspective on Verisk solutions
Account Strategy and Collaboration:
- Lead the formulation and implementation of a comprehensive account strategy, identifying key stakeholders and overseeing the client's strategic priorities.
- Cultivate a client-focused team culture in a highly matrixed environment, fostering collaboration within the account team to define and execute business strategies and tactics to enhance partnerships.
Client Relationship Management:
- Champion the client's interests, needs, and concerns, ensuring alignment with the client's expectations.
- Reinforce the client's vision and strategic priorities within Verisk with the ability to adapt to shifting downstream priorities.
- Manage and track account operations supporting business plan priorities and client investment.
- Research, gather, and disseminate innovative industry trends, client annual reports, news, and methodologies to support clients in their business initiatives.
Knowledge Sharing/Best Practices:
- Establish reciprocal processes with the client aimed at enhancing operational efficiency within the relationship.
- Facilitate the exchange of knowledge and best practices, fostering a collaborative environment to drive mutual success.
Executive Engagement:
- Annual evaluation based on positive/high client engagement metrics, increased executive connections, satisfaction scores, and other favourable feedback.
- Attainment of a positive client view of Verisk through effective and meaningful executive engagements.
Client Experience:
- Accountability for representing the complete Verisk portfolio, both current and bespoke/ custom solutions, within the client relationship and showcasing its value through the identification of both long and short-term growth opportunities, including the exploration of new opportunities and the expansion of existing solutions.
- Engage extended Verisk team to collaboratively resolve client challenges.
Client Impact:
- Ensuring that the impact of Verisk solutions align with jointly identified engagement / strategic targets and is highly valued by the customer.
- Measured success in delivering impactful solutions that positively influence the client's business outcomes.
Account Education:
- Accountability for disseminating expert client knowledge throughout Verisk, contributing to the education of internal teams on client strategy.
- Demonstrated success in fostering a culture of understanding and collaboration across Verisk departments based on client insights.
Revenue Retention and Growth:
- Meeting or exceeding retention and growth targets through supporting successful renewals, new opportunity revenue generation, and the development of strategic client partnerships.
- Demonstrated ability to contribute significantly to Verisk's overall revenue growth through effective client strategy and engagement initiatives.
Qualifications
Essential Skills / Personal Attributes:
- Ability to navigate a complex organisation using a trusted advisor/consultative approach, establishing credibility quickly with senior-level executives across both organizations.
- Understanding of the insurance industry with a genuine passion for leading teams to address clients' business challenges with both existing and conceptual solutions.
- Highly motivated / initiative driven organisational and team leader with a senior executive presence, dedicated to building lasting client relationships and driving business success.
- Mastery of strategy and attention to detail, with above-average verbal and written communication skills.
- Capable of balancing client and Verisk advocacy, possessing an innovative mindset, and passionate about addressing business challenges for clients.
Qualifications:
- Degree qualified or equivalent relevant experience.
- Minimum of 5 years of proven experience managing complex enterprise accounts, preferably within the insurance space.
- Minimum of 5 years of experience in large deal negotiations, strategy, industry leadership, and organisational leadership at a senior level within a company or global line of business capacity.
- Minimum of 2 years of people management experience is preferred.
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions - delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
London, Greater London
About Us
We’ve been making the future more certain for half a century. In 1971, we opened our doors as an insurance rating bureau, focusing on risk analytics and insights. Since then, we’ve grown to become a valued source of insights that can drive recovery and transform industries, and even governments, worldwide.
Each and every day, we’re enabling better tomorrows. Verisk works in collaboration with our customers and at the intersection of people, data, and advanced technologies. Through proprietary platformed analytics, advanced modeling, and interpretation, we deliver immediate and sustained value to our customers and through them, to the individuals and societies they serve, with greater speed, precision, and scale.
We believe in the potential of business to change the world for the better. At Verisk, we take our responsibility toward our people, products, processes, communities, and the planet seriously. And we ethically and relentlessly pursue innovation to help move our customers and the world forward.
Our company is a great place to work. And to do work that matters. Verisk received U.S. certification from Great Place to Work®. Globally, we’re more than 6,000 people strong, all of us on a mission to achieve both profitable outcomes and positive societal impact.
Careers
We value your drive to succeed and share your commitment to the world. Search jobs now by location, keyword, category, and expertise. Or you can choose to join our Talent Network so we can notify you of opportunities that match your interests. Verisk is an equal opportunity employer.
The company’s policies for recruitment, advancement, and retention of employees forbid discrimination on the basis of race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age, or disability and any other criteria prohibited by law.
Our Culture
Great People Make Great Workplaces Verisk received U.S certification from Great Place to Work® for its outstanding workplace culture, as well as third-time certification in the UK, Spain, and India. To achieve our certification, we surveyed our employees on their workplace experience and met Great Place to Work’s research-backed benchmark, considering factors such as innovation, inclusivity, company values, and the effectiveness of our leaders.
We’re a Great Place to Work® Best Workplace Employees have spoken! Verisk is one of the 38 companies on the 2022 UK’s Best Workplaces™ list (for Super Large Organizations) and one of 18 companies on Spain’s Best Workplaces™ list (for companies from 101 to 250 employees)—highlighting our culture of trust, pride, and camaraderie.
Diverse and Global Join over 6,000 colleagues—including business and technical specialists, analysts, certified professionals, and marketing and sales experts—who do work that matters in more than 30 countries.
Positive Employee Experience We support a culture of engagement through education and development, team collaboration, and open communication that connects us all.
We use an annual survey to achieve a continuous loop of engagement, feedback, action, and change.
We provide a socially rich environment of activities and events.
Core Values
Purpose
Working together to build global resilience for individuals, communities and businesses.
Vision To be the leading strategic data, analytics, and technology partner to the global insurance industry by delivering value to our clients through knowledge, expertise and scale.
Values
• Learning - Remain open, curious and inventive
• Caring - Be aware, sincere and connected in your work
• Results – Achievement-driven, goal focused and resilient
How We Serve Our Customers Every day, Verisk works to create value for our customers by innovating to meet their ever-changing needs to help our clients make better decisions, improve productivity and profitability. We use artificial intelligence, machine learning, automation, and other emerging technologies to collect and analyze billions of records.
Benefits
Comprehensive Financial Benefits
We offer competitive salaries, annual merit salary reviews, and the opportunity for advancement.
Verisk’s Disaster Relief policy provides interest-free loans to assist employees who suffer a financial loss from a natural disaster.
We offer best-in-class healthcare coverage options.
Group and Individual Wellness Programs
Depending on business location, we offer on-site health and wellness programs such as flu shots, weight management, yoga classes, the Verisk Global Walking Challenge, running clubs, and team sports.
Employee assistance programs help with the everyday challenges of life that may affect health, family life, and ability to excel at work.
We offer a wide selection of programs to help you achieve optimal health and wellness.
Work/Life Balance Programs
The Hours to Give program allows voluntary donations of accrued paid-time-off hours between colleagues when a medical emergency or major disaster occurs.
Verisk’s Parental Leave policy provides paid leave for new biological or adoptive parents.