Mechanical Field Service Technician - Military Veterans
at Kelly
Title: Mechanical Field Service Technician
Location: Arlington Heights, IL
Type: Contract-to-Permanent
Travel Required: Up to 75%
Pay Rate: $37.00 - $44.00 per hour (+ travel bonus)
Mechanical Field Service Technician Summary:
Kelly® Engineering is seeking a Mechanical Field Service Technician for a contract-to-permanent position at an innovative client specializing in advanced automation solutions for the medical device and pharmaceutical industries in Rolling Meadows, IL. If you are passionate about shaping the world we live in and are ready to reengineer your future, trust the experts at hiring experts.
Overview
Our client, a division of a global enterprise renowned for their commitment to quality and innovation, designs, builds, and services critical automated solutions for the life sciences sector. Their mission is to enhance the quality of life through state-of-the-art technologies that support precision and reliability. This is your chance to join a team dedicated to creating a meaningful impact in an industry where every detail matters.
The Mechanical Field Service Technician plays a pivotal role in ensuring customer satisfaction by repairing and servicing equipment at client facilities, both domestically and internationally. This position is ideal for a hands-on professional with a strong mechanical and electrical background who enjoys solving challenges and building lasting client relationships.
Responsibilities:
- Troubleshoot, repair, and maintain mechanical and electrical equipment at customer facilities.
- Provide technical assistance remotely when possible.
- Collaborate with suppliers to resolve technical issues on-site.
- Travel to domestic and international customer locations.
- Identify and recommend repairs or replacements for equipment.
- Adhere to customer safety and plant regulations during site visits.
- Prepare and submit detailed service and expense reports promptly.
- Conduct follow-up calls to confirm problem resolution and coordinate future service needs.
- Manage warranty and non-warranty claims with customers.
- Stay updated on current products and equipment.
- Participate in on-call support on a rotational basis.
- Meet or exceed customer expectations efficiently.
- Assist internal teams and undertake additional assignments as directed by management.
Qualifications:
- High school diploma or GED; additional tool and die training or TMA certification preferred.
- 3-6 years of hands-on experience in a mechanical/electrical environment.
- Proficiency with hand tools, voltage/pressure meters, and measuring devices.
- Ability to read and interpret electrical and mechanical drawings and manuals.
- Strong interpersonal and communication skills.
- Proficient in Microsoft Word and Excel.
- Demonstrated ability to work effectively under pressure and in multi-disciplinary environments.
- Experience in customer interaction and problem resolution.
Job Specifications:
- Physical requirements include standing, walking, bending, and lifting up to 50 pounds.
- Visual and auditory acuity necessary for understanding written and verbal instructions.
- Exposure to manufacturing environments with occasional high noise levels and physical hazards.
- Ability to wear PPE for extended periods.
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience align with the position. But don’t worry – even if this position doesn’t work out, you’re still in the Kelly Engineering network. That means our team of expert engineering recruiters will have access to your profile, making your opportunities limitless.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Arlington Heights, IL
Why Kelly - Since 2011 we have placed over 16,000 Veterans
Need More?
Kelly applies targeted recruiting initiatives to the Veterans population (in all stages of transition) by aligning customer defined requirements with military skills and experience. The transition from military to civilian life can be stressful and complex for veterans, and our staff is trained to assist in this transition. Unlike our competition, Kelly places these resources without geographic or industry constraints, offering our customers and our employees greater flexibility. Kelly has a wide variety of local opportunities, for Veterans and their spouses, within our workforce solutions as well as national recruiting programs on behalf of our customers. Kelly’s leading placement opportunities for Veterans are within Information Technology, Engineering, Science, Light Industrial and Call Center.
Our specially trained Veteran recruiters are armed with a number of tools to help Veterans obtain roles that match their potential including skill translation tools, leading Veteran- centric job boards and Veteran/spouse social media networks, among others.
Through Kelly’s vast branch network, we are closely located to the majority of major military installations across the United States. Kelly recruiters participate in onsite and virtual military career fairs as well as advertise through local and national Veteran job boards. In recent years, over 150 Kelly branches have worked directly with their local military installations to recruit spouses and transitioning personnel. These teams not only engages with transitioning talent from local bases, but also have a strong focus on Veterans in areas where the military has identified high Veteran unemployment. This approach ensures that military talent is engaged and shared across the centralized military recruiting team and documented in a centralized database, so that other Kelly locations can benefit from hiring or relocating this valuable pool of talent.
Our focus on military recruiting is a win on multiple levels. Kelly gains top talent with the skills needed to excel; our clients receive the benefit of that talent to help them compete in an ever challenging business landscape; and Veterans receive gainful employment in line with their skills and abilities to ease the transition to the next phase of their lives.
A People Company, Staffing the World
Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we’ll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.