Program Assistant II - Military Veterans
at HERC- Upper MidWest
Position Title: Program Assistant II
Job Group: Professional & Scientific
Required Minimum Qualifications: High school diploma or equivalent and 3 years of related experience
Preferred Qualifications: Experience entering and manipulating data from a CRM system
Experience with cloud-based computer systems, word processing, and spreadsheets
Experience with invoicing and billing procedures
Job Description:
The Iowa State University Alumni Association (ISUAA) is seeking a Program Assistant to play a key role in supporting our membership programs, LegaCY Club, Sustaining Life Donor initiatives, and advertising/sponsorship efforts. ISUAA proudly serves over 40,000 members and represents more than 290,000 alumni across 170+ countries. Our programs not only engage alumni but also provide vital revenue to support the Association's mission.
What Youll Do
As a Program Assistant, you will:
- Manage and process new and renewing memberships, ensuring accurate data entry and tracking.
- Support member acquisition initiatives and oversee membership data within our CRM system.
- Assist with daily operations for the LegaCY Club and Sustaining Life Donor programs, delivering exceptional service to members.
- Help fulfill advertising and sponsorship agreements, contributing to partner satisfaction and revenue goals.
- Collaborate closely with the Director of Membership to maintain program efficiency and member engagement.
Youll be part of a team that celebrates Cyclone spirit and actively connects alumni to Iowa State University. Your work will directly support programs that foster relationships, sustain lifelong engagement, and fund future opportunities.
Level Guidelines
Career-level position demonstrating proficiency and knowledge of related competencies
Works under direct to general supervision and may receive guidance on more complex assignments
Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
Applies thorough knowledge to respond to inquiries and requests
Able to resolve most problems and issues and respond to requests without escalation
Provides guidance to students
May provide supervision to one to two other staff or lead a small work team
Appointment Type: Regular
Number of Months Employed Per Year: 12 Month Work Period
Time Type: Full time
Pay Grade: PS804
Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Original Posting Date: January 3, 2025
Posting Close Date: January 18, 2025
Job Requisition Number: R16140
Ames, IA
The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.