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Shared Director of Patient Safety - Military Veterans

at HCA Healthcare

Description

This position is incentive eligible.

Introduction

Are you ready to manage in a new era as a Director of Patient Safety where building a healthier tomorrow is more than a job? Our Research Medical Center and Belton Regional Medical Center teams are committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today.

Benefits

HCA offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a(an) Director of Patient Safety where your passion for leading and creativity are valued? We want your knowledge and expertise!

Job Summary and Qualifications

Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm at two of our HCA locations.  (Research Medical Center and Belton Regional Medical Center)


Major Responsibilities

Systems Thinking and Reliable Design Expectations:

  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

Identification and Mitigation of Patient Safety Risk Expectations:

  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
  • Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.

Safety Culture Advancement Expectations:

  • Champion completion of Culture of Safety Survey.
  • Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
  • Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.
  • Provide feedback that acknowledges both the value of event reporting and review of reported events.
  • Facilitate thorough and credible review of events that address both system and individual accountability.

Measurable Reduction in Avoidable Harm Expectations:

  • Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
  • Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
  • Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm.

Partnership with Executive and Clinical Leaders Expectations:

  • Work with facility leaders and managers to ensure thorough, credible and timely event management.
  • Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety.
  • Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
  • Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
  • Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.

What qualifications you will need:
  • Bachelor's Degree in Healthcare related field.  Master's preferred.
  • Minimum of 5 years health care experience (clinical experience preferred), or alternatively, Masters or Professional level

    education is required.

  • Certification in Patient Safety (CPPS) required; If not already CPPS, must obtain certification within 12 months of hire

    • Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


    "Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
    Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
    Senior Vice President and Chief Nursing Executive

    If this is the kind of dynamic growth opportunity that compels you, apply for the Director of Patient Safety role. We are interviewing apply today!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Belton, MO

    HCA Healthcare

    HCA Serving Those Who Have Served Us So Faithfully.

    Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

    Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

    Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

    HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

    Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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