Office Specialist 2 - Military Veterans

Internal Job Number: P05102CT

Description:

This recruitment will be used to fill two full-time Office Specialist 2 positions for the Division of Extension and Engagement with Oregon State University (OSU). One position will be located in Salem, Oregon and the other position will be located in McMinnville, Oregon. Refer to the Supplement Questions section of the posting for designating a position location preference.

The Office Specialist 2 (OS2) position is with the Division of Extension and Engagement's (division) Extension Service. The OS2 is a team member of the Extension's Oregon Western Region and will report to the Administrative Office Manager of the designated county.

The OS2 provides general office and administrative program support to Extension faculty and staff within the County. This position is first-in-line serving the public and responding to various inquiries in-person, over the phone and via email. This OS2 provides support for the Extension 4-H Youth Development program and the Community Horticulture and related Master Gardener program. This OS2 supports all faculty as needed and/or as directed by the Administrative Office Manager through a variety of general office and record keeping functions. These support duties are performed independently and often involve the completion of varied and unrelated assignments or technical tasks. The OS2 is expected to organize and prioritize a demanding and complex workload, monitor progress and adapt to changing needs. This position requires initiative, independent decision-making skills and a positive representation of OSU Extension to all entities. This includes providing excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication.

This OS2 provides general support for assisting program faculty and staff within the County with ensuring that educational programming and outreach activities serve broad and diverse populations in an accessible, inclusive, equitable, and socially just manner. This includes complying with Civil Rights and Language/Visual Access regulations, and assisting faculty and staff with providing accommodations when requested.

The Division has built the capacity and expectation for employees to use digital communications and technologies in the modern-day workplace. This reflects our demonstrable commitment to using digital communications tools and changing technologies as a primary way to raise Oregonian's awareness of and engagement with our organization, programs and resources.

About the division:
The Division of Extension and Engagement (division) is core to Oregon State University's mission. The Division helps create real solutions and positive impact across Oregon and beyond. The division is aligned under the leadership of the Vice Provost for Extension and Engagement. To learn more about our division and its core units and initiatives, please visit: https://engagement.oregonstate.edu/ .

Oregon State University strives to ensure that all educational programs, services, activities, and materials we offer to the public are identified, developed, delivered, and evaluated in an accessible, inclusive, equitable, and socially just manner. OSU division's educational programs, services, activities, and materials are available to all people. OSU division prohibits discrimination in all its programs, services, activities, and materials. All employees are responsible for and expected to comply with Civil Rights obligations and actively work to expand access to all eligible populations.

Minimum Qualifications (Staff) / Guidelines (Faculty):

Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate's degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Requirements :

• Experience working with a computer operating system such as or similar to Microsoft Windows and computer software such as or similar to Microsoft 365 (i.e., Outlook, Word, and Excel).
• General knowledge and ability to use computers, including proficiency with information technology, professional office software and collaborative work platforms.
• Ability to learn and adapt to using multiple forms of digital communication systems, including websites, email newsletters, social media, and other tools in a changing technological environment.
• Excellent oral and written communication skills.
• Ability to engage and communicate successfully and inclusively, both in writing and verbally, with a broad and diverse audience in a culturally responsible manner.
• Excellent customer service skills.
• Demonstrated ability to provide excellent customer service to a diverse and broad group of internal and external customers with varying backgrounds, needs and identities.
• Ability to work independently with minimal supervision.
• Ability to make independent decisions and recommendations align with OSU's policies, standards, rules, and procedures.
• Ability to multi-task and prioritize in a team environment.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

Type:

Access to a vehicle is necessary as duties will require travel/driving to perform office support duties such as handling shipping and postage needs and to transport program materials off-site for programming such as workshops and county fair, etc. Business mileage will be reimbursed based on OSU policies. For information on vehicle use: https://risk.oregonstate.edu/vehicles .

Flexibility to perform work in a variety of office and work settings. While most of the work performed for this position will be conducted in an office setting during the regular office hours, evenings and weekends may be required based on programming needs, coordinating with supervisor to adapt work schedule to address community programming needs.