Assistant Director of Security - Military Veterans
at Loews Hotels
Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers ballpark and Dallas Cowboys Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specific
- Coordinate the operational activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards
- Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner
- Direct and maintain continuous physical property rounds by Security personnel
- Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms
- Document, and track all security related issues or problems
- Interact and coordinate activities with Risk Management
- Respond to all general liability insurance claims
- Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secure
- Coordinate the timely preparation of all Security logs, shift reports, and other permanent records
- Review all reports regularly for completeness and accuracy
- Evaluate changes in guest needs, the hotels guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns.
- Inform Director of Security of all matters concerning safety and security
- Produce weekly schedules
- Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures
- Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel.
- Set and maintain standards for all investigations
- Conduct detailed investigations into work-related injuries
- Responsible for the search, storage and return of all lost and found items
- Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff.
- Conduct an annual inventory of all chemicals used by all departments in the hotel
- Instruct and supervise new Security personnel during their first few months of employment
- Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy
- Whenever feasible, rotate job assignments to expand each Security Officers experience and understanding of various safety functions
- Oversee TIPS and first-aid training of all Security officers
- Oversee scheduling of all Security personnel
- Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information
- Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production
- Develop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of system
- Develop and maintain all alarm systems, including cashiers hold-up button, accountants safe, and fire alarms
- Maintain comparison statistics:
-Room losses
-Total number of incidents
-Number of employee accidents and resultant cost in terms of money and lost work
-Number of guest accidents
- Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)
- Coordinate random bag and locker checks as necessary
- Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines
General
- Other duties as assigned
Qualifications
- Associates degree in related field
- Minimum three years experience as a hotel Security Supervisor or three years law enforcement supervisory experience
- Excellent communication skills - oral and written
- Outstanding organization, planning, and leadership skills
- Thorough knowledge of OSHA regulations
- Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnel
- Strong investigative skills
- Able to work a flexible schedule, including weekends and holidays
Arlington, TX
Loews Hotels & Co was founded in 1946 and continues to own and operate hotels and resorts in the United States and Canada. Headquartered in New York City, hotel destinations include Annapolis, Atlanta, Boston, Chicago, Chicago O'Hare, Hollywood, Miami Beach, Minneapolis, Montreal, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, San Francisco, Santa Monica, Seattle, and Tucson Loews Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L). WHO WE ARE: We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun. EQUAL EMPLOYMENT OPPORTUNITY Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.