Call Center Admin - Military Veterans

AppleOne is proud to present:
Employment Type: Temporary with a Path to Permanent Employment

Who We Are
We’re more than just a workplace—we’re a team that thrives on collaboration, growth, and making a difference. Our call center is the heart of our operation, and we’re on the lookout for a motivated Call Center Administrator to join us. If you’re organized, driven, and ready to contribute to a positive team environment, this is your chance to shine!

Why You’ll Love Working Here
Team Culture: Join a supportive and inclusive team that values your ideas and celebrates your successes.
Career Growth: This temp-to-hire role is your gateway to a long-term career with endless opportunities to advance.
Work-Life Balance: Enjoy a flexible schedule and the chance to work remotely after completing your training.
Perks: Competitive pay, professional development opportunities, and a fun, engaging work environment.

What You’ll Do
As our Call Center Administrator, you’ll play a key role in keeping our operations running smoothly. Your responsibilities will include:
Managing schedules, attendance, and shift assignments for the call center team.
Supporting onboarding and training for new hires.
Tracking and reporting performance metrics to keep the team on track.
Maintaining and updating call logs, databases, and documentation.
Acting as the go-to person for resolving day-to-day operational challenges.
Assisting with special projects and other administrative tasks as needed.

What We’re Looking For
Experience: Previous experience in a call center or administrative role is a plus.
Skills: Strong organizational abilities, attention to detail, and excellent communication skills.
Tech-Savvy: Comfortable using tools like Microsoft Office, CRM systems, and other call center software.
Adaptability: Thrives in a fast-paced environment and ready to tackle changing priorities.
Team Player: A positive attitude and willingness to collaborate with others.

What’s in It for You?
A clear path to a permanent position with room to grow.
The opportunity to work remotely after training.
A vibrant, team-oriented culture where your contributions are valued.
Access to training and development programs to sharpen your skills.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1119

Experienced (Non-Manager)