Account Manager - Military Veterans

AppleOne is proud to present:
AppleOne has partnered with a food manufacturing company in Vernon, CA. to assist them in hiring a Quality Data Clerk to join their team!

Job Title: Quality Data Clerk
Industry: Food manufacturing
Location: Vernon, CA (100% onsite)
Schedule: Mon-Fri 8:30am-5:00pm
Pay Range: $22-$25 per hour
Type of Position: Temp - Hire

We Offer:
Stability - This company is celebrating its 100th year anniversary
Great company culture with a tenured team (average of 15 years)
Competitive compensation and benefits

Job Summary:
The Quality Data Clerk is responsible for ensuring the accurate maintenance of quality and compliance data for internal and external stakeholders. This position involves managing supplier approvals, processing deviations and claims, and assisting in third-party certifications and document compliance. The role also includes customer interaction through document requests, complaints, and returns, while contributing to the smooth operation of the Quality Assurance department through collaborative efforts and administrative support.

Key Responsibilities:
Manage Foreign Supplier Approval Programs for fine ingredients.
Maintain and update Outside Contractor and Approved Materials Lists.
Conduct supplier evaluations to ensure compliance with company standards.

Internal Quality Processes:
Input and follow up on internal deviations using Everest.
Manage and resolve freight claims, including data entry and tracking.
Oversee third-party corrective actions, ensuring timely input and follow-up.
Assist with third-party certification renewals and compliance (e.g., Food-Chain ID, Kosher, Organic, SQF, Fair-for-Life).
Review internal documents and provide biweekly shelf-life reports.
Process customer document requests for sweeteners and fine ingredients.
Receive and respond to customer complaints, ensuring appropriate resolution.
Manage customer returns, including input and follow-up.
Complete customer questionnaires and surveys in a timely manner.
Handle internal service calls related to customer complaints.

Administrative and Database Management:
Maintain and update document databases such as Trace Gaines and Document Compliance systems.
Review inbound reports, including Certificates of Analysis (CofAs) and damage reports.
Serve as a substitute for the receptionist from 12:00 to 12:30 PM.
Act as PO Box courier at 10:00 AM, as required.
Provide backup support for QC Clerk duties when needed.

Qualifications:
2+ years of experience in a similar position within the food manufacturing industry
High school diploma or equivalent required; additional education or certifications in quality assurance or related fields is a plus.
Proficiency in data entry, database management, and MS Office Suite (Excel, Word, Outlook).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Familiarity with quality assurance systems such as Everest or Trace Gaines is preferred.
Experience with customer service and complaint resolution is a plus.

Working Conditions:
Office environment with occasional cross-departmental collaboration.
May require occasional lifting of materials related to quality assurance and customer returns.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1056

Experienced (Non-Manager)