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Project Manager-Field Operations - Military Veterans

at Spectrum

Responsible for leading all aspects of implementing and managing assigned Field Operations projects and serves as the main point of contact for those projects. Coordinates tasks with all stakeholders across multiple disciplines and documenting those detailed tasks, durations, and task interdependencies into a cohesive project plan to ensure project goals are achieved within the stated timelines and financial budgets.


Actively and consistently support all efforts to simplify and enhance the customer experience.

 

Establishes project management processes and methodologies to ensure assigned Field Ops projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.

 

Facilitates and drives completion of all specific deliverables required to support project and priorities.

 

Develops project plans to set key milestones, timelines, and deliverables as well as identify resource needs and perform quality reviews.

 

Ensures project resources are held accountable for timely delivery with quality and completeness.

 

Acts as primary project contact to establish key stakeholder requirements and project objectives.

 

Successfully manages the relationship with the internal clients and all stakeholders in multiple business units.

 

Coordinates communication with various stakeholder groups across multiple functions and business units that impacts the scope, budget, risk, and resources of a project.

 

Identify areas of risk and opportunity, manage conflicts; and collaboratively recommend creative mutually acceptable solutions, escalating where appropriate.

 

Provides and communicates project status reports to leadership and stakeholder groups.

 

Responsible for handling multiple projects simultaneously.

 

Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.

 

Performs other duties as requested.


Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person , on the phone, and by written communication in a clear, straight-forward, and professional manner

 

Demonstrated ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole Demonstrated understanding and ability to manage complex program and project budgets

 

Demonstrated ability in implementing program and project plans, monitoring progress, resource usage and quality

 

Demonstrated knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

 

Demonstrated understanding of multiple project management disciplines

 

Ability to manage multiple projects at a time

 

Ability to prioritize and organize effectively

 

Ability to show judgement and initiative to accomplish job duties

 

Ability to develop strong working relationships with peers and project members

 

Effective critical thinking skills Ability to work independently with minimal instructions

 

Proven ability to perform effectively in a fast-paced environment

 

Knowledge and ability to use computer and software applications Ability to analyze and interpret data

 

 

Required Education

Bachelor’s degree in related field or equivalent work experience

 

 

Required Related Work Experience and Number of Years

Project Management - 5+

 

Preferred Education

Project Management certification or successful completion of a recognized project management curriculum


KGN361 2024-45567 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Charlotte, NC

Spectrum

At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.

We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:

·         Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.

·         Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.

·         Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.

·         Plus, we have a dedicated Military Talent Attraction Team.

We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Some of our top career opportunities include:

·         Human Resources

·         Project Management

·         Network Engineering

·         Physical Security

·         Customer Service/Contact Center

·         Field Technician

·         Sales

·         Summer Intern (Active Students, Rising Jr. or above)

Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards

You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting

Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

 


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