Support Services Coordinator - Military Veterans
at HERC- Upper MidWest
Position Summary:
Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator. Reporting to the Assistant Registrar, this position provides day-to-day support to the Office of the Registrar Staff as well as all constituents of the Newark Campus: Faculty, Staff, Deans, Students, Alumni and third parties. This position is a critical member of the Registrar Team, and participant of the Enrollment Services & Experience Team- Office of the Associate Vice Chancellor for Enrollment Services & Experience; Office of Admissions; Office of Financial Aid; Academic Foundation Center and the One Stop Center.
This position is responsible for and not limited to the following:
- Assists with all administrative/registration/record processing and communications via various mediums
- Meets regularly with the Registrar's leadership team to assist in the strategic planning for projects, policy, and procedures
- Ensures accurate data entry and auditing as outlined in the office's daily operations calendar, adhering to state cut-off, term grade audits, demographic record clean-up, record retention and document purge scheduling
- Provides critical support in evaluating project statuses, defining proposed outcomes, and collecting staff feedback to present innovative and efficient workflow processes that align with University and Department's policies and procedures with team members
- Proactively collects team and constituent feedback and prepares appropriate recommendations to contribute to enhancing operations calendar critical to registration, record auditing and retention, orientation, events, certification, and production dates and deadlines to ensure year-round efficiency in a fast-paced, multi-task environment with competing demands
Minimum Education and Experience:
- Requires a Bachelor's degree in a related field, or an equivalent combination of education and/or experience
- Minimum 2 years of experience working at a Registrar's Office in a higher education setting.
City: Newark
State: NJ
Equipment Utilized:
- Desktop and mobile computing devices.
- Microsoft Office software applications (Excel, Access, PowerPoint, Word).
- Email and Calendaring software.
- Virtual Communication software (Teams, Zoom, WebEx, Call Center, etc.).
- Data Reporting software (e.g. Tableau)
Physical Demands and Work Environment:
- Must be able to lift 25 lbs
Posting Number: 24ST2836
New Brunswick, NJ
The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.