Patient Access Specialist - Military Veterans
at Cook Children's Health Care System
Location:
Medical Center - Fort WorthDepartment:
Admitting/RegistrationShift:
Second Shift (United States of America)Standard Weekly Hours:
24Summary:
The Patient Access Specialist (PAS) provides access to services provided at the Child Study Center. This position is primarily responsible to facilitate patient scheduling, registration, referral, authorization, insurance eligibility, and financial clearance flow by gathering patient demographic and third party information with a high degree of accuracy. This position requires a high level of customer service skills to establish and enhance positive relationships with patients, co-workers and families. Critical to this position is understanding the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the Child Study Center / CCMC. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The PAS is responsible for maintaining a sound knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. Maintain knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction. This position does not provide patient care, but may be performed in a patient care area.
Education and Experience:
- High School diploma or equivalent required
- Ability to type, spell, write or print legibly with general knowledge of personal computers required
- Strong interpersonal communication, documentation and customer service skills required
- 1-2 years of Hospital admissions or physicians office experience required Medical terminology preferred
- Knowledge of health care insurance and managed care preferred
About Us:
Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Fort Worth, TX
Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.
At Cook Children's, we believe it's not just about finding a position, it's about finding the right fit for your career. We are driven by our unique Promise that challenges us every day to push the boundaries of care inside our walls and far beyond them. It motivates us to help ensure that children and families can have healthy, happy lives. This vision not only binds us together, but gives each of us a purpose at work, at home, and in our communities. Our Promise is more than what we do. It's who we are, because ... #WeAreCookChildren's.