Quality Lab Technician - Military Veterans

Job Title:

Quality Lab Technician

Job Description:

The Quality Lab Technician is responsible for the analytical inspection and testing of incoming materials and experimental and final products; recording and analyzing test data; test rationalization and upgrades; assisting in the development of new test methods, developing and maintaining work instructions and procedures; clear, concise and prompt communication of any issues; instrument calibration/verification; participate in internal ISO9000 audits; and support the production team when necessary.

Employees holding a Quality Technician position must be proficient in all Quality Lab tools and testing methods. Technique in performing multiple testing on all Quality Lab tools is well-developed (attention to detail and accuracy) and cross-functional. Technicians may also be asked to guide and assist in the training of team members in the lab.

The key responsibilities of the Quality Lab Technician are:

• Inspection, Testing, Calibration - Experienced and fully qualified to perform all activities related to both the analytical and physical inspection and testing of raw materials and finished products, with a focus on the analytical testing requirements.
  

• Inspect incoming raw materials
  
• Perform analytical tests (and physical property, when required ) on finished products, experimental products, and customer complaint samples. Focus of testing is analytical, which includes ICP, HPLC and multiple particle sizing. Will also be required to perform physical property testing, such as pH, viscosity and specific gravity on a rotational basis.
  
• Uses judgment to recognize and address deviations from standards, equipment calibration, etc. in order to assure high degree of consistency in tests
  
• Verify and calibrate all test equipment per manufacturing recommendations, ASTMs and Cabot test methods.
  
• Troubleshoot complex customer testing requirements to achieve resolution Capability to troubleshoot basic to complex maintenance on at least one major tool
  

• Data Entry and Reporting - All activities related to recording and running advanced reports related to inspection and test results in accordance with all quality and ISO requirements. Utilizes thorough understanding and application of SPC, SQC and control charting techniques.
  

• Enter all control standard and testing data into Sample Manager.
  

• Create reports and charts from test data.
  
• Analyze data for trends and other quality issues that may appear.
  
• Apply judgment in decision making when communicating any trends or quality issues that appear through testing to appropriate personnel.
  
• Communicate test results through certificates of analysis and contribute data/analysis for monthly metrics and quality reports
  

• Test Rationalization and Development of New Test Methods - Actively participate /contribute in the development and writing of new test methods and the corresponding work instructions.
  

• Technical - Demonstration of technical knowledge to add value to Quality Lab operations; Strong mathematics skills; Experience with SPC, SQC and basic statistical methods; Ability to work with basic laboratory measurement equipment; Experience with analytical equipment; Hands-on experience and analytical abilities. Extensive experience with HPLC and/or ICP technologies is a strong plus.
  

• Behavioral - Demonstrates initiative; Self-motivated and disciplined; Flexible and adaptable to change; Quality minded with strong customer focus; Ability to work independently as well as a contributor in a team environment; Good written and oral communication skills; Good organizational skills (attention to detail and accuracy) and solid work ethic.
  

• Computer - Intermediate, experience with statistical software packages a plus ( i.e. Quality Analyst); Basic data entry and spreadsheet development
  

• Experience - Relevant quality laboratory experience a plus
  

• Bachelor's degree in a technical discipline ( i.e. Chemistry, Biology, etc.)