Job Description:

Department Specific Job Summary:
Responsible for monitoring, analysis, and reconciliation of multiple university bank accounts and institutional loan fund accounts. Provides customer service, analysis, and reporting to students and parents for student financial account activity.

Department Specific Job Responsibilities:

Clearing bank account - Daily reconciliation of electronic receipts/deposits (credit card and EFT ) between the bank statement and cashiering transactions, utilizing Oracle Accounts Receivable and Cash Management modules, Transact Payments, PNC Business Track. Review, investigate, and resolve deposit discrepancies. Communicate with campus departments as needed to troubleshoot deposit issues and provide guidance in deposit preparation to mitigate future discrepancies.

Customer Service Provide customer service to students, authorized users, sponsors, departments, and others via phone, email, and in person contacts. Answers questions and provides information. Resolves issues by clarifying the customer's complaint/issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up (when applicable) to ensure resolution.

General Ledger Reconciliation Monthly reconciliation of federal student loan bank accounts and student refund bank account to the university general ledger. Journal entry preparation of institutional loan fund collection activity by loan servicer and of various merchant service fees. Research, solve, and correct account discrepancies as needed.

General Job Summary:
Supports the organization's accounting functions. Maintains up-to-date and accurate records of daily transactions, accounts receivable, accounts payable, inventories, payroll, and various other records.

General Job Responsibilities:

Serves as the initial contact for customers. Mentors, coaches, and trains lower level employees on customer service and department policies.

Often directs work, trains, and/or supervises other staff or student employees.

Performs financial analyses and makes recommendations based on data.

Reviews the work of other employees for accuracy and compliance with accepted standards and University policies.

Completes and submits institutional surveys for publishers and agencies.

Issues purchase orders in accordance with functional policy. Communicates with internal and external customers to manage purchasing.

Analyzes and monitors department and program budgets. Approves and tracks expenditures.

Minimum Qualifications:

Knowledge of finance and business technical and practical concepts, processes, and methods typically obtained by a high school degree or GED or equivalent and a minimum of 5 years of related experience. An equivalent combination of education, training, and experience is acceptable.

Specific knowledge, certifications, and licensure will apply at the position level.

Planning Unit: Vice President for Finance & Administration

Department: Bursar's Office

Applicants may contact this person if they have questions about this position: Carole Gilkey, gilkey@ohio.edu

Employment Type: full-time regular

Advertised Salary:

AFSCME 3200 |14| $16.84 - $21.48 per hour

Benefit information is available at: https://www.ohio.edu/hr/benefits/

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