Research Clerk - Military Veterans

Summary The position is within the FAA, Aviation Safety (AVS), Office of Aerospace Medicine (AAM), Civil Aerospace Medical Institute, Aerospace Human Factors Research Division (AAM-500). The Office of Aerospace Medicine develops and manages medical programs in support of Aviation Safety. Responsibilities The Research Clerk provides the support necessary to principal investigators and management to conduct research. This support includes interacting with customers, scheduling, facilitating events, data entry, clerical task i.e., maintaining files, records, logs, and document preparation under the limited direction of a manager or other experienced employee. The Clerk also assists the manager and other employees by performing routine, multiple, and varying task such as collecting and organizing materials from several sources. Develops charts and tables for reports and briefings to support the program as a team member and may act as a lead for other support staff personnel to coordinate various work assignments. Applies experience and detailed knowledge of clerical work to plan and accomplish assigned research tasks/assignments for projects, programs, and other work activities. Has a sound understanding of how clerical tasks contribute to organizational activities. Regularly coordinates with a manager, project/program manager, team leader, or other employees to plan time, prioritize tasks, and use assigned resources. Develops regular updates to the organizational unit to share information and/or discuss the statuses of tasks. On some projects, may have frequent contacts with customers and other parties on routine matters such as greeting and referring callers and visitors. Assist with coordinating visitors access to the center for division business and/or program/project purposes. Prepares travel orders, including cost estimates for training assignments. Reviews travel vouchers for administrative and procedural compliance, including proper cost accounting codes and statistical accuracy. Initiates or reviews procurement requests for equipment and other items as needed. Ensures justification of requested items meet criteria for expenditures. Utilizes various programs such as software/hardware to provide clerical support, assists managers and other employees in day-to-day operations, assists with visitors and division tours, communicates with internal/external contacts for various clerical tasks, and works as a team member/player. Established policies/procedures provide guidance for most tasks but allow some discretion for employee to select the most appropriate approach(es). Works under limited instructions provided by a manager or other experienced employee. May provide recommendations to improve work process. Resolves most problems and work issues without the assistance of a manager or more experienced employee. Informs managers and other employees about problems/issues that require their attention and may assist in developing and recommending solutions. Provides guidance to lower-level support staff employees for handling routine problems and issues. Work is reviewed periodically, at major stages and at completion, for quality and alignment with the requirements of projects and/or work activities. The work activities of this position support multiple projects/programs and contribute to the objectives of one or more organizational units and the major subdivisions. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications TO QUALIFY AT THE FV-E (FG/GS 7/8) LEVEL you must demonstrate in your application at least one (1) year of specialized equivalent to the next lower level of FV-D (FG/GS 5/6). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized Experience includes: interacting with customers and working with others in a team environment to gather and obtain information to accomplish clerical tasks and other work assignments; using various programs, i.e. Microsoft Office Suite and/or equivalent (Word, Excel, PowerPoint, Outlook, etc.); and preparing correspondence and maintaining files and/or records. Applicants should provide examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the announcement. AND In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration. This position requires the skills of a fully qualified typist (typing at least 40 words per minute). You must self-certify on your application that you type 40 words per minute with three or fewer errors. Failure to indicate on your application that you possess this typing speed will eliminate you from consideration. IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA) answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate. Education KSA Information: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), if applicable, may be further evaluated on the Quality Ranking Factor (QRF), if applicable, and the KSA’s listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. Notes: 1) Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted. 2) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. 3) Some, all, or none of the applicants may be interviewed. 4) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits. 5) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com. 6) To check receipt of documents, please contact Ryan.Cappadony@faa.gov. Links to Important Information: Locality Pay, COLA