EDUCATIONAL NURSE COORDINATOR (ENC) Ambulatory Care Services: Transplant - Military Veterans

The Education Nurse Coordinator will work with staff members and management personnel to articulate, interpret, and ensure that identified educational programs and processes are carried out in a consistent fashion and evaluated according to established outcomes within the Ambulatory Care Transplant Center. The primary focus of this position is within ambulatory care Transplant but persons fulfilling this role can be asked to assist other service lines, as needed.

The Educational Nurse Coordinator (ENC) for the Transplant Program will play a pivotal role in staff development, quality improvement, and patient care excellence within the department. This position will collaborate with leadership to ensure effective onboarding, ongoing education, and adherence to evidence-based practices for transplant staff. The responsibilities of the ENC include:

Responsibilities:

Orientation & Staff Education:

• In collaboration with the leadership team, design and implement comprehensive orientation programs for all existing and new transplant staff, including scheduling, preceptor assignments, and oversight of orientation documentation and competency assessments.
• Develop standardized orientation documents tailored to the needs of the transplant team.
• Conduct regular education assessment surveys to identify and address the learning needs of transplant staff.
• Coordinate and deliver in-service training sessions based on survey results and other identified needs.
• Provide and facilitate continued education (CE) opportunities to support staff development.

Technology & Superuser Role:

• Serve as a superuser for MI Chart, providing staff with technical support and expertise to enhance workflow efficiency.

Quality Improvement & Patient Education:

• Partner with Transplant Center leadership and interdisciplinary teams to lead quality improvement initiatives, including planning, implementation, and re-evaluation phases.
• Report data and outcomes of quality improvement projects to ambulatory care leadership and staff.
• Develop and revise patient education materials in collaboration with Unit-Based Committees, physicians, and other key stakeholders.

Professional Practice Development:

• Ensure staff meet and maintain required institutional competencies, including mandatory training and certifications.
• Collaborate with ENCs across ambulatory care to build a professional network and share best practices.
• Assist in the development and revision of policies, protocols, guidelines, and standing orders, promoting evidence-based practices in the ambulatory care setting.
• Encourage and mentor staff in professional development activities, including preparing abstracts for speaking and poster sessions at conferences.

Liaison & Committee Involvement:

• Act as a liaison between clinical support staff and the leadership team to ensure seamless communication and coordination.
• Serve as a representative on health system committees, task forces, and other collaborative groups as needed.

High Reliability & Special Projects:

• Demonstrate and promote the principles of a High Reliability Organization (HRO) in all aspects of the role.
• Assist transplant leadership with special projects and initiatives to meet organizational goals.

Staffing Support & Documentation:

• Provide staffing support during critical needs to ensure continuity of care.
• Maintain accurate and thorough documentation in the electronic medical record and other relevant systems.

Ongoing Development:

Attend and participate in conferences and staff development programs to stay abreast of current literature,

• Current licensure to practice nursing in the State of Michigan.
• Bachelors degree in Nursing or an equivalent combination of education and experience.
• Five (5) or more years RN nursing experience.
• Experience as a charge nurse, preceptor, and/or unit/organizational committee work.
• Three (3) or more years (in the last 5 years) RN experience working in transplant clinic setting.

Required qualifications must be met by the candidate to be interviewed and considered for the position

Resume and cover letter required (for both internal and external applicants)

You must attach a complete and accurate resume and cover letter to be fully considered for this position

• Master of Science in Nursing
• Two (2) or more years of ENC experience
• Experience in teaching, writing objectives and program planning
• Demonstrated ability to facilitate change, direct nursing practice, prioritize, problem solve, evaluate outcomes and delegate as evidenced by previous employment experience
• Demonstrated excellent interpersonal skills as evidence by excellence in verbal and written communication skills, positive and professional attitude, and ability to provide direct and effective feedback. Other characteristics include adaptability, flexibility, ability to establish working relationships, detail oriented, and demonstrated ability to problem solve
• Knowledge of the Michigan Medicine?s policies and procedures
• Demonstrated computer competency including the use of Microsoft word, excel, power point and outlook
• Proficiency in MI Chart
• Demonstrated organizational skills
• Expertise in quality improvement and LEAN programs
• High level of self-motivation

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
ENC- COMPETENT. Actual RSAM LEVEL and salary will be determined at time of hire.
RSAM levels range from ENC-COMPETENT to ENC-EXPERT TO ENC-MASTERY.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Primary focus: Transplant, but this role can be asked to assist other service lines, as needed.

Hours: 40 hours/week

Shift/Days: Primarily day shift, requires flexibility to meet the needs of the unit(s). May include evenings and weekends.

Location: Transplant Clinic, Transplant areas within University Hospital and potentially off-site clinic the ability to travel may be required.

All new employees will be expected to float to a designated unit(s) in times of low census.

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The University of Michigan is an equal opportunity/affirmative action employer.