College Institutional Effectiveness Officer - Military Veterans

Job Description

This position is responsible for the overall leadership, integration, and implementation of strategic initiatives to deliver institutional transformation through data. The position will lead efforts to create and sustain an accountable, planful, and transparent environment for institutional continuous improvement, accreditation, effectiveness, and quality. Primary Office Location: This position can be based at either our Winona or Red Wing campus.

The position leads the identification, collection, analysis, interpretation, dissemination and reporting of accessible and accurate data in support of data-informed decision-making for strategic institutional and academic program planning, administrative and curriculum program review, assessment/evaluation, accreditation, student learning outcomes and other measures of institutional effectiveness. This position is responsible for applying advanced knowledge of planning principles, institutional research methodologies, complex statistical analyses, survey design and administration, and best practices of outcome assessment to monitor institutional effectiveness and continuous improvement.

The position reports to the President and advises senior leadership on policy and practices to sustain a data-informed organizational culture in furtherment of the institution?s strategic goals including achievement of equity in educational outcomes by race, ethnicity, age, socioeconomic status, and gender. The position serves as the College's Accreditation Liaison Officer with the Higher Learning Commission.

Provide leadership over institutional planning and assessment to advance college wide strategic plans and accreditation.

• Develop, implement and maintain a system for institutional strategic planning; lead and manage the college-wide multi-year and annual strategic planning process in collaboration with the Vice President of Strategic Initiatives. Work with the President and Cabinet to define the college?s transformational goals into key performance indicators and measurable outcomes.
• Serve as the Higher Learning Commission (HLC) accreditation liaison officer (ALO). Ensure college compliance with all accreditation requirements and reporting established by the federal and state governments and regional accrediting bodies, complete reports in a timely manner. Direct all efforts related to reaffirmation, reporting substantive changes, monitor and guide policies and procedures to ensure college processes related to regional accreditation are current and accurate.
• Design, develop, implement, and maintain a systematic and sustainable process and infrastructure for assessing student learning outcomes at all levels within the college including academic and co-curricular areas.
• Prepare and present summary data reports and recommendations for long range and strategic planning purposes including, but not limited to, student enrollment profiles, persistence, retention, and completion, course-level performance, as well as publicly available data and reports via online platforms.
• Ensure institutional compliance with all college, state, federal, Minnesota State, laws, policies and regulations, Higher Learning Commission (HLC) accreditation standards, Integrated Postsecondary Education Data System (IPEDS) and Perkins reporting requirements.

• Research, process, and provide data relevant to comprehensive institutional planning, including basic institutional data, census data, enrollment projections and regional employment trends. Provide data to support updates and revisions to the College Academic Plan, Diversity Plan, Enrollment Management Plan, and Facilities Plan.
• Conduct research, data collection, analysis, and reporting, to support division and annual program level assessment and institutional continuous improvement projects, grant initiatives, special projects and other ad-hoc data requests. Create standard report templates/queries, dashboards, and other graphics to easily visualize data to provide timely, accurate and consistent information for accountability mandates, accreditation reports, grants, publications, and key performance indicators for continuous quality improvement.
• Collect, analyze, and report information related to annual student learning outcomes assessment including, but not be limited to, enrollment, student demographics, student success rates (persistence, retention, completion, transfer), leading student success indicators (early momentum metrics, credit intensity momentum, and course success), post-graduation outcomes (licensure pass rates, bachelor?s degree attainment), general education assessment results, program learning outcome results, post-secondary participation rates for area high schools, dual enrollment pass rates, matriculation rates within one year of high school graduation, dual credit survey results, results of Southeast?s student success initiatives and benchmark results from any major student surveys to monitor trends at Southeast.
• Conduct annual academic program analysis to evaluate regional workforce alignment, cost and productivity measures (cost-study, cost per program/course/student, FYE/FTE ratio), schedule optimization, course saturation levels, and other relevant information.
• Provide internal project management coordination with all departments and units at the college with attention to those departments/units directly engaged in transformation strategies.

Lead strategic efforts to advance institutional research, effectiveness and quality improvements.

• Develop and implement processes for identification, collection, analysis, interpretation, dissemination and reporting of accessible and accurate data from a variety of sources including internal systems, state and federal agencies, other higher education institutions, and employers.

• Develop, administer, analyze, and report on surveys that measure engagement, performance, and satisfaction for both students and employees, including the Higher Education Data Sharing Consortium (HEDS) Diversity and Equity Campus Climate Survey, Southeast?s Climate Survey and other surveying operations.
• Develop rules, protocols, standards, policies and procedures to ensure compliance with data governance and integrity principles, sound research techniques, relevant studies, and state and federal laws and regulations. Continuously review factors affecting data reliability, procedural integrity, coding accuracy, data security, and related issues; research and recommend continuous improvement.
• Design and create reports, dashboards and KPI?s to measure and support strategic plans and accreditation.

• Develop and maintain a comprehensive system for assessing the effectiveness of college programs and services including surveys, national and local benchmarking, qualitative and quantitative analysis to support data-informed decision making and mission attainment.
• Support various college initiatives by identifying, providing, and communicating research findings, data, and analysis to enhance institutional effectiveness, planning, and grant development.
• Assist with the college?s public presentation of data including development of the college?s annual report, institutional print materials, web and social media content, public presentations and other information purposes.
• Develop a website repository available to the public of the college?s annual and/or special reports, its compliance-related reports as appropriate, and links to other pertinent data-related sites. Develop presentations, written materials, and data visualization aids to communicate data and analysis to various audiences.

Establish and maintain internal reporting systems and discussions to effectively measure and ensure continuous improvement of college equity and inclusion goals.

• Annually facilitate senior leadership discussion on equity in academic program enrollment and outcomes, considering which students by race/ethnicity, income level, age, and gender enroll in and complete programs that result in high-wage, high-demand career fields or transfer and bachelor?s attainment. Report results to the campus community and advisory committees.
• Annually facilitate senior leadership examination of data about the college?s regional context including shifts in the demographic composition of the community, rates of poverty and unemployment and underemployment, and educational attainment disaggregated by race/ethnicity, age, income level, and gender, to set goals for equitable access and success at the college.
• Collaborate with academic leadership to create and maintain structures and systems to support and regularly examine course completion rates and learning outcomes disaggregated by race/ethnicity, income level, age, and gender, to inform and advance teaching practices.
• Lead an annual assessment of strategies or interventions (e.g., food pantries, TRIO, emergency funds, etc.) designed to support specific student populations?especially students of color, low-income students, adult learners, and underrepresented genders? to ensure that those strategies are effective and adequate to the scale of need and use the information to identify and close gaps in available support.
• Compare regional labor market data to Southeast?s educational program mix, alignment to living wage occupations, equity in program alignment to regional demographics.
• Examine persistence, retention and completion rates for degree-seeking students desegregated by race/ethnicity, income level, age, and gender. Track post completion outcomes including employment rates and average earnings.
• Examine transfer rates, course transfer within major, bachelor?s degree attainment, post transfer outcomes including equity gaps in transfer and bachelor?s degree attainment rates.

Lead, supervise, and direct department human and fiscal resources.

• Lead, supervise, and direct department and contract personnel, so projects are staffed appropriately to meet deadlines within budget.
• Select, supervise, train, motivate and evaluate a team of professionals to support the mission, goals and objectives of the College.
• Develop and implement an annual plan for institutional effectiveness activities; assess and manage department resources and budgetary needs.
• Develop, track, and manage institutional effectiveness and assessment budgets and resource allocation to ensure effective operations
• Evaluate employee training needs and provide training as required.

Perform other duties as assigned.

• Engage in professional development to maintain professional knowledge, stay current with technology and trends in educational assessment, and continuously improve the institutional research services.
• Represent the college at federal, state, and local meetings or conferences. Participate in professional organizations and professional development opportunities to keep informed of current ideas, research, and practices related to the position, taking a leadership role where appropriate.

Minimum Qualifications

• Master?s degree in social sciences or related field in data analysis from a regionally accredited institution and three (3) years' progressively responsible administrative experience in institutional research, institutional effectiveness or assessment in a higher education environment, or equivalent combination of education and experience.
• Knowledge and experience with research design and analysis, basic statistical theories and principles, outcomes assessment of student learning, quantitative and qualitative research methodologies, data collection, statistical analysis, predictive analytics, and reporting.
• Experience leading institutional planning, program assessment and regional accreditation requirements, guidelines and reporting.
• Proficiency with institutional research computer software programs including data statistical analysis (e.g. SAS, SPSS, R, Stata), data programming languages (e.g. MySQL, SQL, Python, C or C++) and data visualization programs (e.g. Tableau, Power BI, Qlink), MS Office programs (e.g. Word, Excel, PowerPoint) and modern data warehousing and business intelligence platforms.
• Fiscal management experience in developing and administering budgets and resource allocation.
• Advanced verbal and written communication skills and organizational skills to handle, direct and prioritize multiple and complex assignments and projects, and to effectively collaborate across the college.
• Experience in developing, publishing, and maintaining dashboards, analytics, and administering program evaluation.

Preferred Qualifications

• Previous work experience at a community college and/or within the Minnesota State System
• Experience in the Higher Learning Commission accreditation process and experience with IPEDS
• Project Management experience and credential (CAPM)
• Big data management experience
• Experience with the development and improvement of student learning outcomes in a community college setting.
• Demonstrated knowledge of assessing and advancing racial equity in higher education, especially in course success outcomes and climate assessments.

Work Shift: Monday-Friday

Telework: Campus-Based Position: Hybrid work may be considered

Salary Range: $87,098.00 - $121,826.00

About

Minnesota State College Southeast is an open-access, public, not-for-profit comprehensive technical and community college. This means that wherever you are in your educational journey, you are welcome here. Whether you are a recent high school grad or a working adult seeking to upgrade your skills, you are important to us. We pride ourselves on being a friendly, student-centered college. Our average student-to-faculty ratio is in the 19:1 range. This allows for a more personal and interactive educational experience. Southeast is a caring community where the faculty and staff will get to know you by name. Our campuses are located in the historic river towns of Red Wing and Winona, set sixty miles apart along the Mississippi. The two campuses have distinctive characteristics but are one college in structure, policies, procedures, and mission. Both campuses offer small class sizes, state-of-the-art facilities, and an environment that is friendly and supportive.