Dispatch Supervisor - Military Veterans
at WM (Formerly Waste Management)
JOB DESCRIPTION
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
I. Job Summary
Supervises daily dispatch operations and tracking.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Oversees daily activities of the dispatch department, ensuring productivity and quality goals are met.
- Coordinates resolution of service orders and customer service issues.
- Manages live dispatch as well as GPS and MAS data input.
- Supervises processing of all paperwork, including billing backlog.
- Communicates and enforces company policies and procedures and develops and implements safety briefings.
- Coordinates container tracking, container placement, and driver safety.
- Compiles and analyzes maintenance reports.
- Coordinates schedules and monitors performance of staff, and arranges for training as needed.
- Oversees personnel needs of the department including coaching, training, and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
The highest level of supervisory skills required in this job is the management of non-supervisory employees. This includes:
- Direct supervision of ________ full-time employees, including:
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- Education: High school diploma or G.E.D. (accredited).
- Experience: Four (4) years of previous experience (in addition to education requirements).
- None required.
- Dispatching and driver management and general supervisory skills required.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.
Portland, OR
Be as proud of your WM career as you are of your military service
The call of reveille is a sound that signals the beginning of a new day. It serves as a reminder of purpose and mission. While the bugle may not wake you when you return to your civilian life, at WM, you will find that sense of purpose and mission that is so familiar.
You will likely work with a fellow veteran at WM because one in twelve of our employees is former military. In fact, we hire a veteran every day of the year.
Our non-veteran employees have shown endless support for military heroes. Many in the WM community have spouses, brothers, sisters, sons, daughters, parents and grandparents who have served, just like you.
We have over 1,000 facilities and most operate like a platoon. Each facility requires people with strong skills and leadership experience. This small unit mentality promotes creative and enterprising thinking – something familiar to you. WM currently has openings in the fields of:
- Operations
- Mechanic
- Transportation
- Human Resources
- Information Technology
Our mission of environmental service may be different from the military. However, WM and the Military share many common traits; the most important being the drive to be the best.
Not sure how your MOS translates into our fleet? Click the link below to view our MOS Skill Set Translator:
https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/pages/4019
We also invite you to join our Talent Network (copy and paste the link below):
https://apply.talemetry.com/application/025bddca-6762-4fce-a7fe-d3257ddd9c6d#xd_co_f=ZTVlZjFmZjEtZWRhYi00ZTA1LWIwNzctNTEzOWI1YjBlNTYz~