Observability Engineer | University of California San Francisco - Military Veterans

An Observability Engineer within the Incident Command team plays a critical role in monitoring, evaluating, and optimizing the performance and health of IT systems and applications. This position is pivotal in ensuring that the IT infrastructure operates efficiently and is capable of handling emerging issues swiftly and effectively. The primary duties of an Observability Engineer include the development and maintenance of monitoring tools and dashboards that provide real-time insights into the operational status of IT systems. This role involves the collection and evaluation of metrics, logs, and traces to proactively detect, diagnose, and resolve performance bottlenecks or anomalies before they escalate into more significant incidents. Furthermore, the Observability Engineer partners closely with other IT and incident management teams to enhance incident response strategies. They are tasked with improving the observability framework by integrating advanced analytics and machine learning techniques to predict potential system failures and automate response processes. The Observability Engineer will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. The Observability Engineer will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $120,300 - $194,600 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html