Financial Intake Specialist - Military Veterans
at LHC Group
Summary
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
- Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner.
- Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with our agencies.
- Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner.
- Reviews and replies to branch location’s urgent requests in a timely and accurate manner.
- Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner.
- Obtains all authorization as needed from payer for services ordered/requested in a timely manner.
- Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.
- Serves as a liaison between the branch location and the payer on a regular basis.
- Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner.
- Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner.
- Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
- Problem solves independently before referring issues to the Supervisor/Manager for resolution.
- Performs eligibility and or similar, comparable, or related duties as may be required or assigned.
Education and Experience
Formal Education
- High School Diploma or equivalent
Experience
- 1 year
- Insurance verification and authorization experience required.
- Revenue cycle experience desired.
Skill Requirements
- Excellent oral and written communication skills.
- Excellent organizational and analytical skills.
- Independent thinker.
Skills Desired
- Basic PC skills including PC based applications (MS Word, Excel).
- Mathematical aptitude.
- Detail Oriented
Lafayette, LA
LHC Group, Inc. is a national provider of in-home healthcare services and innovations for communities around the nation, offering quality, value-based healthcare to patients primarily within the comfort and privacy of their home or place of residence. The company’s 29,000 employees deliver home health, hospice, home- and community-based services, and facility-based care in 37 states and the District of Columbia – reaching 68 percent of the U.S. population aged 65 and older. Through Imperium Health, the company’s ACO management and enablement company, LHC Group helps partners improve both savings and patient outcomes with a value-based approach. As the preferred joint venture partner for more than 400 leading U.S. hospitals and health systems, LHC Group works in cooperation with providers to customize each partnership and reach more patients and families with an effective and efficient model of care.