Audio Visual Support | Iowa State University - Military Veterans

Position Title: Audio Visual Support Job Group: Professional & Scientific Required Minimum Qualifications: High school diploma or equivalent and 5 years of related experience Preferred Qualifications: Bachelors degree in a related field. Experience providing customer service and support to students, faculty, and staff. Experience operating, maintaining, and managing related equipment and software, including developing standard operating procedures. Certified Technology Specialist Job Description: Summary The Audiovisual Support II position at Iowa State University involves planning, installing, and maintaining audiovisual technology systems across campus. Key responsibilities include managing audiovisual system installations, such as cable management, equipment mounting, configuration, and testing, with a focus on safety and efficiency. The role also includes troubleshooting and repairing audiovisual equipment, providing ongoing maintenance for campus learning spaces and conference rooms, and responding to urgent service requests. Additionally, the position involves training faculty, staff, and students on audiovisual technology and collaborating with other technical teams on campus. Example of Duties Researches, estimates, designs, plans, and installs technology systems. Plans and performs complex maintenance for classrooms, conference rooms and other campus spaces with audiovisual technology needs. Maintains audio-visual equipment and troubleshoots problems. Trains and mentors students and staff regarding technology issues. Ensures guidelines and protocols are met for all audiovisual systems. Collaborates with contractors. Level Guidelines Senior-level position applies advanced and specialized expertise and competencies Typically receives general supervision with high level guidance on the most complex assignments Completes assignments which are moderately difficult or difficult Resolves issues, including atypical issues, and makes recommendations May lead projects of limited scope Functions as go to. Responds to inquiries and requests from others inside and outside work area May act as a lead, assigning tasks and providing guidance to lower level workers May provide supervision to one to two other staff or lead a small work team Provides guidance to students Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: PS806 Application Instructions: To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date: December 17, 2024 Posting Close Date: January 6, 2025 Job Requisition Number: R16087