Merchandising Operations - Business Acceleration -Manager - Military Veterans

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Business Overview:

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

The Merch Ops – Business Acceleration team develops and recommends strategies to improve business performance by working closely with Merchandising leadership in analyzing market trends and dynamics, vendor/brand economics and productivities, customer loyalty, and related assortment optimization opportunities. The team leverages strategic sourcing and vendor negotiation tactics to bolster the impact of strategic recommendations and incrementally improve business outcomes.

The Merch Ops – Business Acceleration, Manager will be charged with supporting and driving select strategy and profit improvement initiatives in partnership with Category Managers and Category Management leadership.

The hiring manager will consider entry level candidates for high potential self-starting, intellectually curious, entrepreneurial new graduates, as well as more experienced professionals with the same qualities.

Primary Responsibilities:

• Perform analysis to identify sales, cost, and profit opportunities across SKUs and vendors through rigorous analysis and research, including: assessment of SKU/Vendor/Brand/Promotional incrementality, competitive benchmarking (space, brands, SKUs), market insights, customer insights (surveys, Customer analytics), vendor insight (cost structures, motivations), and extensive SKU/brand/vendor-level analysis (relative productivity, profitability, brand loyalty, transferability, etc.).
• Enact a customer-first perspective, understanding when to approach problems through a macro, cross-team lens, necessary to reflect how customers shop at CVS (e.g., trips, basket analyses).
• Based on data analytics, drive the execution of performance improvement projects, including getting stakeholder buy-in from cross-functional teams (e.g. Merchandising, Inventory, Analytics).
• Establish working relationships and gain support across all levels and functions within the enterprise including Category Managers, Divisional Merchandising Managers (Sr. Directors), and Retail Team Merchandising Managers (VPs).
• Develop analytical materials to be shared internally during category reviews and assortment discussions with the Merchandising team.
• Provide direct vendor negotiations support to Merchants, including developing “Ask” materials to be shared with vendors.
• Enhance and enforce documentation, archiving, and audit processes for agreements with vendors.
• Work on special projects, ad hoc analysis, and initiatives related to assortment performance and cost reduction and management.
• Use a 'Test and Learn' mindset: assist in designing initiative pilots and deploying in select number of stores to measure and assess. Determine how and when to scale successful cases.

Successful candidate will exhibit:

• Intense interest in learning new things and intellectual curiosity
• An open and honest communication style that quickly builds trust and respect
• Outstanding analytical and problem-solving skills
• Ability to conceptualize complex quantitative analysis and build analytical models using Microsoft Excel and other tools/platforms (e.g. Tableau) (or if limited prior experience – quickly learn to be an expert in Excel)
• Ability to communicate to management & key stakeholders with poise and credibility
• Ability to communicate effectively and succinctly, both verbally and in writing via Microsoft PowerPoint
• Ability to manage and prioritize multiple assignments and meet tight deadlines
• Ability to develop effective working relationships with Merchandising Directors & other stakeholders
• Ability to work independently and adapt to changing work priorities
• The candidate selected for this position will be a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. This person will also need to be a self-motivated, entrepreneurial, high-energy individual who can easily function in a high demand, performance-driven environment.

Required Qualifications:

• 1+ years of analytical and problem-solving skills
• 1+ years of experience using Microsoft Excel and PowerPoint

Preferred Qualifications:

• Merchandising experience - understanding of retail merchandising basics (i.e., category management), and merchandising organizational structures and processes

Minimum Requirement:

• Education:  Four-year college degree ; some advanced training in Finance, Economics, Mathematics and/or other quantitative analytical degree a plus

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.