Community Assistant - Haven at Elgin (Student Living) - Military Veterans
at Greystar Real Estate Partners LLC
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .
JOB DESCRIPTION SUMMARY
The Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
JOB DESCRIPTION
1. Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
2. Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
3. Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
4. Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with "turn", are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
5. Answers incoming calls and sets appointments for prospects to tour the property.
6. Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
7. Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
8. Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
9. Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for
which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard
minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per
week is expected; however, the schedule is determined at the site level.
10. Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
11. Must be available to work a minimum of 10 hours per week.
12. Must be enrolled at a local university and be in good academic standing.
13. Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.
14. Other duties as assigned.
#LI-AG1
COMPENSATION & BENEFITS
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent. Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Benefits Offered for Part-time Team Members :
- 401(k) with Company Match (eligibility required)
- Employee Assistance Program
- Paid sick time
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Houston, TX
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Who We Are Looking For
Greystar is actively seeking military service members, military veterans and military spouses and partners looking to leverage their valuable skills and experiences including problem-solving, leadership and passion for people to embark on a rewarding new career journey.
Should I Apply?
Greystar provies our team members with competitive compensation, along with a variety of career opportunities and career paths as well as outstanding training and professional growth. Greystar values taking care of team members by offering benefits that extend beyond the workplace including free base health care plan, dental and vision, parental leave, up to 15 days of paid time off in your first year, as well as floating holidays and personal days. Greystar also offers employer-matched 401(k) and housing dicsounts at Greystar communities.