Technician/Mechanic, Master - Field Services - Reno, NV - Military Veterans

Technician/Mechanic, Master - Field Services - Reno, NV

Reno, NV, USA Req #1361

Thursday, October 3, 2024

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.

WHO WE ARE:

Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.

WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.

We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California.

Join our team today!

EXPERIENCE:

Required:

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver's license.
• Excellent client service skills.
• Own and maintain required personal tools.

Strongly Preferred:

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.

• Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures...

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate's level of experience and skill.

Shift

Multiple Shifts Available

Location

In-Shop

Schedule

Standard work schedule to be provided by leader

Salary Range

$39.50 to $67.18 Per Hour

FULL JOB SUMMARY:

Provide failure analysis and technical information support to the service department. Research and solve technical problems for Caterpillar and allied product line. Develop and maintain positive working relationships with Empire technical problem-solving personnel. Train technicians on troubleshooting techniques.

ESSENTIAL FUNCTIONS :

• Research, analyze and correct product problems.
• Make decisions on the actions to take to solve product problems.
• Participate in factory engineer field visits.
• Inspect failed parts and consult as needed with the Technical Resources department.
• Create troubleshooting aids for specific products or systems.
• Resolve technical and repetitive problems.
• Counsel others on interpretation of CAT parts reusability guidelines.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company po...