This is a temporary position.
With every journey, travel has the power to shape us and our world. Begin your journey as the Flex Senior Manager, Design Systems UI/UX Design at Marriott International, repeatedly voted one of Fortunes 100 Best Companies to Work For. Join our high-energy and talented Associate User Experience & Design team in creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. In this role, you will be responsible for actively designing, expanding and continuously advancing the future of our Marriott associate design system. Your work will involve supporting hands-on efforts, overseeing governance processes, and ensuring that the design system enhances the associate experience across our business.
This system will support business, engineering, and design teams in developing tools and experiences that empower our associates to deliver exceptional guest service. You will partner closely with the Director of Associate Experience and Engineering and their colleagues in driving harmony and connection between products, so the overall associate experience is accessible, seamless, easy and intuitive. This position requires the ability to produce designs as an individual contributor while also providing guidance to both internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience in UX, UI, interaction design, and design systems within large-scale organizations, with particular emphasis on accessibility, governance efforts, and documentation.
CANDIDATE PROFILE
Education and Experience
Required
6+ years of relevant experience in digital product design
4-year undergraduate degree, from an accredited college or university
Experience in multiple of the following user experience disciplines: user experience (UX), interaction design, and visual design
Strong grounding in general usability and transactional design best practices
Experience with major, large-scale global digital apps, web sites, or other digital products
Proven experience with design system in defining and deploying consistent, reusable componentry and patterns across various product portfolio
Well versed in industry best practices for design system documentation and governance process
Strong grounding in prototyping tools, such as Figma, and its advanced features
Proven experience delivering scalable components and UI patterns across platforms and devices (desktop, mobile web, app, etc.)
Demonstrated experience balancing user, business, and technical needs Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling Education and Experience Preferred
Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry
Experience with design systems for both enterprise and customer facing products
Experience with conducting Accessibility Standards such as WCAG AA and 508 Compliance audits and applying accessibility considerations to designs and technical requirements
Experience influencing partner adoption and making it easy to realize business and development impact
Experience with user research methodologies and usability testing
Experience with Agile / SAFE development methodologies
Experience with Developer tools such as Storybook
Expert level in Figma
CORE WORK ACTIVITIES
Demonstrating and Applying Discipline Knowledge
Manages and facilitates office hours for feedback and follows procedures to propose new elements when necessary
Champions appropriate patterns, components, and styles during user experience design reviews and workshops Corp Tech Expert Template Rev 1.0 June 2012 2
Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design and interaction considerations
Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
Provides subject matter expertise on hotel brands and the Marriott Bonvoy loyalty program to help ensure they are infused correctly and seamlessly throughout digital products
Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
Ensures a quality experience on live digital products by participating in the user acceptance testing process
Uses software including: Figma, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint; Has familiarity with developer tools like Storybook
Keeps skills up to date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
Presents work citing industry best practices, including qualitative and quantitative date to support your decisions
Provides recommendations based on research and data for experience enhancements across all digital touchpoints
Collaborates with a variety of user experience disciplines within the team (UX, UI, Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
Creates and maintains a scalable design system that is useful to both designers and developers Measurement & Analytics
Delivers measures, and improves designs based on quantitative and qualitative feedback using various user research methodologies
Comfortable with multiple qualitative and quantitative research methods, like surveys, usability testing, multivariate testing, A/B testing, etc. Managing Work, Projects, and Policies
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
Meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Provides regular status updates to manager
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional manner
Communicates in a timely and appropriate manner with teammates Additional Responsibilities
Works independently with minimal supervision, but knows when issues should be escalated to manager
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that others can understand them
Performs other reasonable duties as assigned by manager
The pay range for this position is $59.47 to $73.27 per hour.
Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 14 days after the date of this posting, December 16, 2024.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
