Receptionist/Clerical Assistant - Human Resources - Henderso - Military Veterans

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.

WHO WE ARE:

Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.

WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

JOB DETAILS:

Shift

1 st /Day Shift

Location

On-Site

Schedule

Schedule to be provided by leader.

Salary Range

$19.00 - $21.98 Per Hour

JOB SUMMARY:

Represents EMPIRE in a professional manner. Displays a professional corporate image when assisting visitors. Performs receptionist duties for the front lobby. Provides general office support with a variety of clerical activities and related tasks to all areas as needed.

ESSENTIAL FUNCTIONS :

• Professionally administers phone calls, takes and receives messages for various personnel, transfers call to appropriate party.
• Greets visitors as they arrive in a professional, friendly, hospitable manner.
• Contacts the person the visitor is requesting. If unable to make contact, takes appropriate message.
• Provides clerical assistance to all departments upon request.
• Accepts assigned special projects and new tasks as position develops.
• Promptly opens front lobby area for operation at scheduled hours.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
• Contacts the appropriate person upon receipt of a package or delivery.
• Works cooperatively with relief and shift coverage.
• Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
• Work collectively with all departments and personnel.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES :

• Must have sufficient skills to be able to enter data into Excel spreadsheets.
• Must be able to produce correspondence in Word documents.
• Must have ability to multi-task.
• Must have excellent verbal communication skills and phone etiquette.
• Must possess strong organizational skills.
• Must have the ability to gain knowledge of Empire locations and key staff to direct callers and visitors.
• Must have ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must be able to work with minimal supervision.
• Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Prefer 6+ months receptionist experience.
• Ability to communicate in Spanish a plus.
• Must be able to communicate (speak, read, comprehend, write) in Engli...