Administrative Officer - Military Veterans

Summary Serves as an Administrative Officer in the Quality Systems & Business Resources office (AMC-003). Primary responsibilities may include planning, developing, monitoring and executing actions and services concerning a wide range of administrative functions for the organization. Responsibilities FV-F DUTIES: Performs basic but progressively more difficult assignments under the close direction of the manger or Chief of Staff. Applies basic knowledge and limited experience to accomplish the work. Typical assignments may include collecting and recording data/information; conducting research; applying policies and procedures; identifying problems; correspondence control; adherence to the Freedom of Information Act (FOIA)/Privacy Act; customer service; travel support; time and attendance administration; labor distribution reporting; maintaining calendars; scheduling appointments; procurement; telephone support; and overall office management. Reports directly to the Chief of Staff and provides administrative support to the Aeronautical Center Director's office. Provides administrative support to the AMC training program manager and serves as training coordinator for training initiated or required by the directorate and/or staff members. Assists in providing on-the-job training to lower-level staff and provides guidance to others regarding the use of timekeeping, travel and electronic messaging and various other administrative software systems. Collaborates with supervisors, managers, HR business partners, and HR Specialists to personnel requests/actions and employee recognition programs. May assist employees with a variety of other basic personnel-related issues in coordination with HR Services. FV-G DUTIES: Performs a combination of routine and multiple and varying assignments under the general direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team for projects/programs within a defined area of responsibility within the office. Typical assignments may include fiscal; human resources; travel; management information systems; contract support; customer service; time and attendance administration; correspondence control; adherence to FOIA/privacy act; security administration; labor distribution reporting; procurement and overall office management. Incumbent interprets guidelines and provides management advice and counsel on the operation of assigned programs and the interrelationship of such programs. Serves as liaison between the organization, field offices, and FAA Headquarters to accomplish assigned functions. Performs as a confidant in handling administrative duties concerning correspondence control, records maintenance, and overall office management. Reports directly to the Chief of Staff and provides administrative support to the Aeronautical Center Director's office. Provides administrative support to the AMC training program manager and serves as training coordinator for training initiated or required by the directorate and/or staff members. Compiles and monitors the annual training budget and obligates funds. Assists with requests for non-technical training courses. Provides on-the-job training or makes provisions for obtaining formal training. Collaborates with supervisors, managers, HR business partners, and HR Specialists regarding personnel requests/actions and employee recognition programs; and may assist employees with a variety of other personnel related issues in coordination with the HR management office. Maintains reports on personnel statistics such as manpower programs, personnel ceiling, promotions, average and high grade/band level statistics. Provides administrative support for local Aeronautical Center Labor Management Council meetings. Provides on-the-job training to lower-level staff and provides guidance to others regarding the use of timekeeping, travel, and electronic messaging and various other administrative software systems. May perform other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications TO QUALIFY AT THE FV-F (FG/GS 5-9) LEVEL, you must demonstrate in your application that you possess at least three years of progressively responsible general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, recognize solutions, plan and organize work, and communicate effectively with at least one year equivalent to the FG/GS-4 level. General experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible area may be qualifying as long as it provided evidence of the knowledge, skills and abilities (KSAs) necessary to perform the duties of this position. OR Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, gained from an accredited college or university. OR Combination of education and experience may be qualifying for this position. TO QUALIFY AT THE FV-G (FG/GS 10/11) LEVEL, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-F (FG/GS 5-9) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience applying management principles, practices, methods, and techniques to solve the problems of the organization; integrating management services with the general management of an organization; developing and securing the fiscal and business resources and services needed to manage and run an organization; managing office administrative functions (e.g., travel, management information systems, time and attendance) and tracking/managing various administrative and operations programs and projects. OR Ph.D. or equivalent doctoral degree, 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related, from an accredited college or university. OR Combination of education and experience may be qualifying for this position. Applicants should provide examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Applicants may be asked to verify information on your application for employment with the FAA. Education Please refer to the Qualifications section. KSA INFORMATION: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES: Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job. Some, none or all candidates may be interviewed. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits Position to be filled at the FV-F or FV-G level. Incumbent may be promoted when qualified and recommended in accordance with core compensation policies. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com. To check receipt of documents, please contact Jeffrey Westlake at jeffrey.k.westlake@faa.gov. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA