Student Services Coordinator II | Iowa State University - Military Veterans

Position Title: Student Services Coordinator II Job Group: Professional & Scientific Required Minimum Qualifications: High school diploma or equivalent and 3 years of related experience Preferred Qualifications: Bachelor's degree. Administrative support experience that includes scheduling and coordinating events. Experience coordinating communication through newsletters, websites and social media. Experience supporting graduate students. Experience communicating information to targeted audiences. Experience that demonstrates organization and project management skills. Experience working with spreadsheets (i.e., Microsoft Excel). Job Description: Summary The Student Services Coordinator II supports the College of Veterinary Medicine by coordinating admissions processes, facilitating student success initiatives, and providing clerical and administrative assistance. This role involves collaboration with students, faculty, and staff to ensure a smooth and supportive academic experience. Key Responsibilities: Admissions Support Evaluate and process applications, including reviewing transcripts and credentials. Communicate admissions decisions and provide guidance to prospective students. Manage general inquiries and provide data for institutional research. Process international student admissions paperwork. Student Success Support Coordinate accommodations testing and assist faculty with preparation. Advise on best practices for accommodations processes and manage payroll for tutors/mentors. Support student communications and maintain records. Administrative Support Oversee the Excellence in Education Grants program and Veterinary Leadership Experience participation. Support international programs, including student billing, immigration documentation, and communications. Assist with purchasing and event coordination for program initiatives. Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Level Guidelines Career-level position demonstrating proficiency and knowledge of related competencies Works under direct to general supervision and may receive guidance on more complex assignments Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature Applies thorough knowledge to respond to inquiries and requests Able to resolve most problems and issues and respond to requests without escalation Provides guidance to students May provide supervision to one to two other staff or lead a small work team Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: PS804 Application Instructions: To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. Original Posting Date: December 11, 2024 Posting Close Date: December 31, 2024 Job Requisition Number: R16045