GCO Senior Controls Monitoring Analyst – Sales Practices Risk - Military Veterans

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform risk management and compliance monitoring and testing for Retail Banking sales practices monitoring. Monitoring programs will include, but are not limited to, monitoring or testing of key controls, monitoring of key indicators relative to other risk management tools and regulatory compliance monitoring. Prepare detailed reporting on monitoring and testing results with attention to accuracy, timeliness and issues escalation. Assist in remediation of identified issues. Assist in the detection of emerging and/or under recognized risks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Execute regular monitoring and analysis of sales activities to identify any potential sales practices concerns and escalate accurate and timely findings/results to the appropriate management, stakeholders, and Corporate Investigations, as required by established policies and procedures.
• Maintain awareness of guidance, support, and training provided to partners on sales practices-related matters.
• Provide support in developing, updating, and maintaining reporting mechanisms to track and report on key performance indicators related to sales practices compliance.
• Provide support in the development and implementation of sales policies, procedures, and training programs to promote ethical conduct and compliance.
• Participate in internal audits, compliance reviews, and regulatory exams that assess the effectiveness of sales practices and related controls.
• Performs comprehensive and risk-based monitoring for assigned business unit(s) as delegated including all tasks involved in the execution of the monitoring (e.g. scoping, report writing, vetting findings and work paper documentation) to ensure Truist’s processes are within the risk limits set by the Bank.
• Provide support to business units for compliance monitoring processes   Provide support for compliance and control specific projects, regulatory exams, Internal audits/reviews, training, policies, and procedures as directed by management
• Prepare and evaluate monitoring results and trends for escalation, determining and documenting root causes, collaborating with 2nd line of defense and/or 1st line of defense business unit representatives to determine appropriate corrective action plan.  
• Identify control weakness or key indicators exceeding risk limits. Coordinating mitigation or remediation activities where appropriate. 
• Develop a deep and strong working knowledge of assigned business unit systems, processes and applicable federal regulations and state laws; staying abreast of procedures and regulatory changes applicable to assigned business unit(s).
• Recommend process improvements based on compliance monitoring and/or testing results.
• Maintain good working relationships with BUs to execute and refine monitoring practices. 

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree, or equivalent education and related training.
• Five years of experience in a financial institution with emphasis on risk management, audit, operations, process engineering or line of business specialty and/or equivalent education, training and experience.
• Excellent organizational skills and ability to lead and manage projects independently as well as in a team setting.
• Strong interpersonal skills which allow effective working relationships with various levels within the organization.
• Conceptual ability to analyze problems and devise solutions, including quantitative analysis and research skills.
• Excellent verbal and written communication skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Preferred Qualifications

• Solid knowledge of risk management principles and controls, broad-based business
  practices, and understanding of business process and regulatory requirements.
• Excellent time management and organizational skills with the ability to manage multiple
  projects simultaneously; ability to operate without close supervision.
• Intermediate to advanced skills/experience with MS Word/Excel/PowerPoint

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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