Help Desk - TS/SCI Security Clearance - Military Veterans

Zachary Piper Solutions is seeking a Help Desk Technician to support a restricted program in Reston, VA. The Help Desk Technician will be responsible for providing support for end users to troubleshoot and resolve their issues. The Help Desk Technician will have exposure to Microsoft's cloud computing platform, Azure. There will be shifts for 24x7 operations ranging from 1st shift to overnight.

The Responsibilities of the Help Desk Technician include:

• Respond to end users via phone and email
• Troubleshooting and break/fix computer hardware and software
• Handle ticketing system and escalate issues

The Qualifications of the Help Desk Technician include:

• 1+ years of experience in Information Technology or Help Desk/Service Desk
• Working knowledge in troubleshooting and configuring computer hardware and software
• Active TOP SECRET/SCI security clearance

The Compensation for the Help Desk Technician include:

• $80,000 - $95,000 **depending on years of experience and degree**
• Full Benefits -Medical, Dental, Vision, 401K, Paid Holidays, PTO
• Sick Leave if required by law

Keywords: sailpoint, SailPoint, sailpoint's, sail point, IdentityIQ, Identity IQ, IIQ, IdentityNow, identity now, stack, elasticstack, elastic search, Vandenberg, AFB, foreign disclosure, FDO, information protection, software test, test and evaluation, test and eval, test/evaluation, software test and evaluation, san diego, navy, California, CA, Artifactory, Jira, Confluence, Git, sw test, CI/CD pipeline, containers, VMs, binaries, test data, test cases NIAID, CDC, NIH, DEVSECOPS, evaluate software, public health, health policy, public health policy, MPH, masters in public health, congressional aid, DJS, division of jurisdictional support, health, policy, health policies, congress, liaison, legal,  , ACAS, STIG’s, STIGS, HBSS, server, server maintenance, Sec+, Security+, IAT, CompTIA, certification, Active Directory, Powershell, scri[ting, windows deployment server, WDS, AD, PKI, Smart Card Login, Windows 2016, Windows 2010, desktop, DevOps, dev ops, fsp, fullscope, full-scope, polygraph, poly, databricks, AWS, network, linux, networking, navy, YAML, python, java, EC2, S3, cloud formation, Nifi, Pentaho, Apache airflow, UI/UX, Lifecycle, Jenkins, Git, Puppet, DOD, Secret, Top Secret, SAS, R Studio, SPSS, Python, Power BI, Secret Cleared, Top Secret Cleared, TS/SCI Cleared, Laboratory, Data, Data gathering science, DHA, public health, health science, DoD, Department of Defense, Life Cycle Sustainment Plan, Acquisition Strategy, Simplified Acquisition Management Plan, Level of Repair Analysis, Source of Repair Analysis, Logistics Demonstration Planning and Execution, Product Support Package, Technical Manual Development and Finalization, Equipment Standardization, Memorandum of Agreements/Understanding, CDRL Reviews, Property Accountability of all GFE, APSR System updates, IUID Plan, biometrics, life cycle sustainment, life cycle, DoD, CPI, secret clearance, secret, SF, military, accounting, audit readiness, Finance, fund receipt, audit, auditor, financial, financial analyst, Disbursement, Military Pay, Civilian Pay, Travel Pay, Reimbursement Budget Authority and Execution, Contract Pay, Vendor Pay, Data Analysis, Machine Learning Engineer, Data Architect, Military Health, Data Operations Engineer, epidemiologist, disease control, COVID-19, Data Mining, Data Warehousing, Data Modeling, Data Visualization, DoD, CISA, security controls assessor, security control, security, CISSP, CISM, MCSE, CAP,

FISMA regulation, FIPS standards, NIST 800 series, NIST Special Publications, Risk Management Framework, IT security, infrastructure, vulnerability assessment, reporting, firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, security audits, .Net, .net, SQL, server, framework, Kendo UI, query, data, integration, deduplication, interface, SAFe, agile, reconciliation, jira, confluence, COTS, OS patching, VersionOne, NetApp, Linux, linux, windows, Windows, Cloud, Commvault, active directory, Ansible, Jenkins, AccuRev, Gitlab Teradici, PCoIP, scripting, remote display protocols, sharepoint, SharePoint, Sharepoint, .NET, C#, developer, virtual machines, VMware VCenter hypervisor, Citrix XenDesktop, XenApp, Desktop Director, systems engineer, engineer, system, systems, systems engineering, citrix, Citrix, secret, system admin, administator, systems administrator, contracts, contract, contracts specialist, contract specialist, procurement, PD2, procurement desktop, technical writing, technical editor, editor, cybersecurity, cyber security, secret, TS, Top Secret, top secret, sci, clearance, governemtn, DARPA, TS/SCI, DHS, federal, technical writer, business analyst, CONOPS, SOPs, standard operating procedures, sec+, security+, ITIL, ITILV4, adobe, Microsoft office, MS, .NET Framework, C#, AngularJS, Hyper Text Markup Language" OR "HTML" OR "AJAX" OR "ASP.NET" OR "XML" OR "JavaScript" OR "Jquery" OR "CSS" OR "Microsoft SharePoint Designer" OR "SharePoint Workflows" OR "Web Services" OR "REST" OR "Keyword Query Language" OR "KQL" OR "SharePoint Server" OR "Internet Information Server" OR "IISsuite, SCI, sensitive compartmented information, operation procedures, mission notes, editing, 508 compliance, documentation, cyber, APT, advanced persistent threat, incident management, incident response, concept of operations mitigation plan, incident response, PTO, Arlington, Virginia, on-site, onsite, on site, benefits, 401k, medical, homeland security, DOD, ci polygraph, counterintelligence, cyber intelligence, cyber investigation, cybersecurity investigation, PTO, technical writing, technical writer, business analyst, technical analyst, technology write, air force, digital forensics, project management, jira, army, military, Patrick space force base, Patrick SFB, SFB, Lompoc, California, CA, cocoa beach, satellite beach, space, research, technology research, technical investigations, secret clearance, ts/sci, top secret, ts, secret clearance, dod, clearance, clearance, cloud project, aws, azure,veterans, retired veterans

#LI-Onsite

#LI-GC2