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Field Technician - Military Veterans

at Spectrum

Field Technician
Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Spectrum.


At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base.

 

As a Spectrum Field Technician, you’re the face of Spectrum’s products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment. You will perform basic to installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Technician will also be trained to complete reconnects.


 

WHAT OUR FIELD TECHS ENJOY MOST

  • Working in the field
  • Learning technical and engineering skills on the job
  • Building relationships both internally and externally
  • Problem-solving and overcoming daily obstacles
  • Team camaraderie

You will be working in a field-oriented role which requires you to work outdoors, using hand tools, and being in a variety of working conditions and locations. You will work independently with minimal supervision.


 

WHAT YOU’LL BRING TO SPECTRUM

 

Required Qualifications

  • Education: High School diploma, GED, or equivalent work experience
  • Technical skills: Problem solver with a technical aptitude, computer and software application use. Accurately measure distances, using measuring tape. Work with hand tools.
  • Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable.
  • Abilities: Interpret analytics from soft tools such as meters and handheld devices. Troubleshooting. Read, write, and speak the English language.
  • Physical: Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment. Ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment (345 lbs). Ability to lift up to 90 lbs and climb ladders to a height of 32 feet Working in confined spaces and at heights. Safely operate and navigate a company vehicle in constant changing environments. Ability to work with small components and wires. Ability to work outside for extended periods in any season and/or during inclement weather.
  • Valid Driver’s license with satisfactory driving record within company standards required. Ability to travel (including during inclement weather) to and from assigned territories and company facilities.

 

SPECTRUM CONNECTS YOU TO MORE

  • Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
  • Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
  • Competitive Pay: Generous starting pay
  • Total Rewards: See all the ways we invest in you—at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!


TCB165 2024-44152 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

New Philadelphia, OH

Spectrum

At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.

We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:

·         Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.

·         Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.

·         Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.

·         Plus, we have a dedicated Military Talent Attraction Team.

We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Some of our top career opportunities include:

·         Human Resources

·         Project Management

·         Network Engineering

·         Physical Security

·         Customer Service/Contact Center

·         Field Technician

·         Sales

·         Summer Intern (Active Students, Rising Jr. or above)

Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards

You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting

Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

 


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