Library Assistant - New Request Fulfillment | University of Kansas - Military Veterans

This position is responsible for duties in the New Request Fulfillment unit within the KU Libraries, Acquisitions and Resource Sharing department. Currently staff in this unit are responsible for acquiring materials needed by library users in all formats and by a variety of methods including: purchase, subscription, standing order, license agreement, gift or exchange, approval plans, interlibrary loan and document delivery. A new library management system to be implemented by Summer 2026 is expected to lead to significant changes, which cannot be fully anticipated. The Libraries current strategic plan prioritizes a thorough analysis of workflows across the library which may result in redefined assignments and reporting lines related to this system implementation. Currently reporting to the Library Manager for NRF, the staff in this unit are responsible for work in a high-volume, fast paced, data-driven environment, focused on meeting immediate user needs. This work involves meeting various daily turnaround times and managing a high volume of interpersonal communication that includes email, IM, phone, and walk-in services. Due to the physical handling of materials and regularly shifting priorities of the unit, staff are expected to work a regular schedule that is primarily onsite. KU's excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other's success. We foster a culture of care where each person is seen, heard and valued. When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things. The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.