Murphy Tractor & Equipment - Technician - Military Veterans
at John Deere
Technicians and other related service roles at John Deere dealerships play a critical role in providing exceptional service and support to our customers by performing diagnostics, repairs, maintenance, and technical support on a wide range of agricultural, construction, and turf equipment. The successful candidate will be part of a dynamic team dedicated to delivering top-tier customer satisfaction and upholding the quality standards synonymous with the John Deere brand.
Key Responsibilities
- Conduct equipment inspections, diagnostics, and troubleshooting to identify mechanical, electrical, and hydraulic issues.
- Perform repairs and maintenance tasks on John Deere equipment, including tractors, harvesters, loaders, excavators, and mowers, in accordance with technical manuals and dealership procedures.
- Utilize specialized tools and equipment to complete service and repair work, ensuring the highest level of workmanship and safety standards.
- Provide excellent customer service by effectively communicating repair processes, timelines, and recommendations to customers and internal team members.
- Accurately document all service and repair activities, including parts usage, labor hours, and diagnostic findings, using dealership management systems.
Qualifications
- High school diploma or equivalent; completion of a formal technical training program in diesel, mechanical, or agricultural equipment is preferred.
- Proven experience as a technician or mechanic, preferably in the agricultural or heavy equipment industry.
- Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems in heavy equipment, particularly John Deere products.
- Strong understanding of diagnostic tools, software, and equipment, including the ability to interpret and act upon diagnostic codes and reports.
- Excellent problem-solving skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
- Good communication skills and a customer-focused attitude.
Additional Requirements
- Valid driver's license and a clean driving record.
- Willingness to participate in ongoing training and professional development opportunities.
- Ability to lift and move heavy equipment and parts (up to 50 pounds) as needed.
What Makes You Stand Out
- Forklift operation certification for moving heavy parts.
- Experience with John Deere Service ADVISOR™ or similar repair and diagnostic information systems
- Knowledge of warranties and parts return procedures!
Additional Information
- This position may require occasional travel for field service calls or training purposes.
- Compliance with all safety and environmental regulations is essential for this role.
Benefits
- Competitive compensation package
- Health, dental, and vision insurance options
- Retirement savings plan
- Paid time off and holiday pay
- Opportunities for career growth and advancement within our dealership
We are committed to fostering an inclusive and diverse workplace and encourage individuals with varied backgrounds and experiences to apply. Join our team and make a significant impact in the agricultural and construction industries. We are dedicated to providing the highest level of service and support to our customers, and we believe in investing in the growth and development of our employees. If you are passionate about equipment maintenance, diagnostics, and customer satisfaction, we invite you to apply for the Technician position and be a part of our John Deere dealership family.
United States / Remote
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.