Principal - Distribution Operations & Standards - Military Veterans

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Becoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Key Responsibilities:

The Principal is responsible for ensuring that United’s products are distributed accurately and used appropriately in current and future distribution systems worldwide, including monitoring and remedying issues as well as creating and testing business requirements for system enhancements, system changes, and display updates/fixes in United’s distribution systems, including both legacy channels and New Distribution Capability The Principal will take ownership of IATA standards for the Distribution Team, including AIRIMP, PSCM, etc. as well as potentially attend IATA working group meetings. The Principal is responsible for leading vendor relationships to ensure accurate, timely, and high-quality data transmissions and will work closely with counterparts in IT, Contact Centers, Merchandising, and Sales as well as other departments as required.

• Serve as the subject matter authority for all technical and functional issues in United’s current and future distribution systems, including traditional EDIFACT and New Distribution Capability



• Represent United Airlines on IATA working committees (requiring travel to IATA offices) to modify current and establish new industry messaging standards and provide guidance on compliance of current standards and implementation of new standards



• Find opportunities to reduce technology costs and optimize current processes, while also working closely with key collaborators to build business requirements and process plans for the acquisition of emergent airline distribution technologies



• Represent Distribution on working groups for organizational-wide initiatives, acting as an advocate for Distribution partners, providing feedback to project leaders, and performing user acceptance testing of product fixes and improvements



• Maintain quality and consultative vendor relationships to ensure timely and accurate data transmissions are received to and from distribution systems

Qualifications

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience



• 4+ yrs Airline Distribution, Global Distribution System, or similar background with a focus on third-party GDS systems



• Significant knowledge of third-party distribution systems/technology (GDS, NDC, etc.)



• Must be legally authorized to work in the United States for any employer without sponsorship



• Successful completion of interview required to meet job qualification



• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Project management experience preferred



• Information technology experience preferred



• Significant knowledge of third-party data sources including but not limited to: ARC, IATA, BSP, etc.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (visit lifeatunited.com).

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.