Field Service Technician - Military Veterans

Job Summary:

At BearCom we employ a wide range of installation and technical team members and will provide extensive on-the-job training for the right candidate. If interested, please apply. As a Field Service Technician with BearCom, you will be involved in the installation and support of wireless communications systems.Our Technicians are the heart of every service location. We rely on their expertise in the delivery of state-of-the-art solutions for our customers.The ideal candidate will provide exceptional customer service and possess the technical ability to create solutions that exceed our customer needs.

Preferred Qualifications:

• Basic Electronics Background (12V and/or Low-Voltage System)



• RF/Telecommunications/Networking Experience a Plus



• Proficient in MS Office Suite (Outlook, Word, Excel)



• Must Have Valid Driver’s License



• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process



• Some Regional and/or Overnight Travel and On-Call Hours May Be Required.

RESPONSIBILITIES

• Install, maintain and provide technical support and service of wireless communications equipment such as: UHF/VHF and 800/900 MHz analog and digital systems. Operating mobile, portable radio equipment, dispatch consoles, and microwave systems, using both conventional and trunked radio technologies.



• Diagnose, troubleshoot, repair, and resolve wireless communication equipment problems with customers in a positive and efficient manner.



• Repair customer equipment by replacing defective modules or components through standard troubleshooting procedures and practices.



• Provide hands-on and oversight of communications equipment and peripheral hardware installation such as base stations, repeaters, mobile devices, portable devices, wireless broadband devices, and CCTV equipment. Analyze and comprehend diagnostic test results in order to repair and program radios and wireless equipment.



• Work with customers to prepare quotes, bids, and schedules for completing installation and repair tasks.



• Install coaxial and fiber-optic cabling, connectors, antennas, and couplers in accordance with customer requirements and industry standards.



• Must be team-focused with a passion to meet customer requirements and company goals.



• Some travel and on-call hours required.

BearCom offers competitive compensation as well as comprehensive benefits which include Medical, Dental, Vision, 401k, Paid-Time-Off, Holiday pay and much more.
BearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

Job Type: Full-time

Pay: $23.81 - $29.41 per hour

Benefits:

• 401(k)



• 401(k) matching



• Dental insurance



• Health insurance



• Health savings account



• Life insurance



• Paid time off



• Referral program



• Relocation assistance



• Vision insurance

Schedule:

• 8 hour shift



• Day shift



• Monday to Friday



• No weekends



• Overtime

Experience:

• Programmable logic controllers: 1 year (Preferred)



• Mechanical knowledge: 1 year (Preferred)

Ability to Commute:

• Troy, NY 12180 (Required)

Ability to Relocate:

• Troy, NY 12180: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Troy, NY 12180