Sales & Service Technician II

Job ID: 11533

Job Title: Sales & Service Technician II
Location: 11 SE First Street, Casey IL

Union: CWA 4217 – CBA 046

Hiring Manager: Derrick Myers

# of Openings: 1

Internal Posting Dates: 9/12/2024 to 9/20/2024

Wage Range: $17.49 - $35.86 per hour

Summary

Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.

General Duties

Duties include, but are not limited to, the following:

Driving: Frequent

Travel: Moderate

Install and maintain inside wire for residential/business broadband (HSI/Video) service

Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.

Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers

Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units

Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics

Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements

Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add

Place aerial and buried plant and service drops

Navigate web, set up Business/Residential computers and demonstrate to customers

Support and actively participate in the promotion of Company products and services

Must be able to adapt to changes in the business that include advances in technology and new skills and procedures

Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner

Qualifications

High School Diploma or equivalent

Experience in telecommunications installation and maintenance

Basic keyboard and software skills

Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear

Must complete company provided training and demonstrate ability to complete full installs

Ability to work independently and desire to work ‘face-to-face’ with customer

Ability to work outdoors in adverse weather conditions and in isolated or confined spaces

Valid driver’s license and satisfactory driving record; CDL preferred

Must be available for flexible scheduling, holidays, after hours and call-outs

TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy

Physical Requirements

Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.

Tools and Equipment Used

Cable Locator

Hand Tools

Hand Held Terminal

Various Test Equipment

4 Tel Test System

Laptop Computer

Splicing Equipment

Fiber Optic Testing Equipment

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Sales & Service Technician II (Install / Repair) - Military Veterans

at R&R Integrated Solutions

Casey, IL