Crew Lead- Data center - Military Veterans

Job Summary:

Job Duties and Responsibilities:

• Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling



• Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents



• Asset auditing and daily error logs



• Provide equipment installation MACs, including device labelling, power connectivity and LV cable connectivity and proper cable dressing



• Provide smart-hands assistance as required



• Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary



• Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc.



• Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required



• Ticketing and service calls

• Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools



• Coordinate equipment/material receiving, shipping and RMA processing support as/when required



• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis



• Troubleshooting layer-1 suspected cable plant issues



• Networking, storage, general power distribution



• Responsible for the development, documentation and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards; Responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications.



• Support standard and emergency operating procedures for data center.



• Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually.



• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.

Physical and Mental Requirements:

• The Lead Communications Technician must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s).



• The Lead Communications Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners.



• The Lead Communications Technician must be able to act as the Company liaison for interface with customer representative(s).



• The Lead Communications Technician must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).



• The Lead Communications Technician must be able to work at various heights on a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.



• The Lead Communications Technician must be able to see and distinguish different colors, read the small print, and hear and recognize audible signals such as dial tones.



• The Lead Communications Technician must be able to travel within the branch territory and/or regional territory as needed.



• Regular attendance is mandatory

Tools:

• Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle-nose and channel locks), hammer, cable stripper, flashlight, and gloves. Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency.



• Must possess a minimum of three (3) years of experience in telecommunications or related technical field.



• Must be able to terminate fiber.



• Must possess a minimum of six (6) months of supervisory and/or managerial experience.



• Must possess and be able to effectively use the tools listed above.



• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.



• Must know the universal communications color codes.



• Must possess and be proficient with the listed tools



• Must be proficient with Microsoft Office (Word, Excel, and MS Project).



• Must meet Company minimum driving standards.

Career Path:

• Project Manager