Service Technician - Military Veterans
at R&R Integrated Solutions
The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV.
RESPONSIBILITIES:
- Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to: company procedures and safe work practices in order to provide (or remove) services.
- Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
- Administer router, access point, Bridge and Wi-Fi processes.
- Perform troubleshooting and solution methodologies for IP and LAN.
- Install all types of CAT5/CAT6 drop wire.
- Install connectors on CAT5/CAT6 drop wire.
- Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
- Successfully install all ancillary equipment provided to subscribers.
- Identify fiber connectors and color code.
- Configure customer PCs for successful internet operation.
- Test and tone all drop wires from equipment room to end user location.
- Work on an on-call schedule rotation.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet
- Must have Fiber Optic Cabling experience
- Proficiency using small hand tools and larger power tools
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired
- Must be comfortable working on a ladder and all heights
- High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
- Cisco Certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office
- Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
#LI-AF1
Fort Myers, FL
R&R Integrated Solutions (R&R) is a specialized recruiting firm that connects top talent to essential telecommunications roles, including tower technicians, fiber optic installers, maintenance technicians, and data center professionals. Focused exclusively on the telecom industry, R&R understands the high standards for technical and safety skills required in this field, carefully vetting candidates to match the unique needs of each employer. By aligning telecom companies with skilled professionals, R&R supports the continued growth and reliability of communication infrastructure in an ever-connected world.
From installing and maintaining fiber optic networks to ensuring data centers operate efficiently and securely, RR’s targeted approach meets the demands of today’s telecommunications landscape. R&R excels in sourcing professionals with the certifications and experience necessary to advance connectivity across industries, fostering teams that ensure data flow, high-speed internet, and network reliability nationwide. With a commitment to quality placements, Our firm plays a vital role in building the workforce that powers global communication networks