Power Generation Field Service Technician - Military Veterans
at Cummins Inc
DESCRIPTION
Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.
RESPONSIBILITIES
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to product specialists / Supervisor
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
QUALIFICATIONS
-(Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Technician
ReqID 2407581
Relocation Package Yes
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
Maumee, OH
At Cummins, we value diversity and inclusivity. We believe that our differences make us stronger and we're committed to fostering an environment where everyone feels valued and respected. As a veteran, you'll find a supportive culture that values teamwork, integrity, and innovation. We're dedicated to providing you with the tools and resources you need to succeed in your career.
Whether you're interested in engineering, supply chain management, or operations, we have a variety of career opportunities available. We offer training and development opportunities to help you grow your career.
At Cummins, we're proud to support veterans and their families. We're committed to hiring veterans and providing them with the resources they need to succeed. We recognize the sacrifices you've made for our country and we're honored to have you as part of our team.