Intake Analyst - Military Veterans

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW medical centers, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service.

The Enterprise Project Management Office (EPMO) within UW-IT oversees UW’s project portfolio to ensure that the overall collection of projects is aligned with the University’s mission and strategic goals; and provides consultation and expert project management support for high-priority projects.

The Intake Analyst in UW-IT’s EPMO is responsible for supporting a framework to ensure appropriate decisions are made, documented, and approved. This role will work closely with stakeholders to analyze business processes and data, facilitate business and functional requirements, identify risks, ensure strategic alignment, properly size and prioritize work, and estimate work effort, duration, costs, people, and resources.

REQUIREMENTS:

•   Bachelor’s Degree in Business Administration, Systems Analysis, or related field or experience.
•   Four or more years of progressive, complex business analysis within a project or program environment such as scope definition, requirements gathering and management, business process re-engineering, system configuration, intake, etc. as part of a project, program, or service.
•   Understanding and working knowledge of various software development and service management methodologies/concepts (e.g. Agile, Kanban, ITIL, Waterfall) and the demonstrated ability to coordinate and lead others in the completion of a goal.
•   Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
•   Experience with business process modeling tools (e.g., Visio, Lucidchart).
•   Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities, ideally including a mix of both quantitative and qualitative methods for understanding and documenting end-user and business owner requirements, and then translating these business requirements to technical requirements. 
•   Self-starter, able to manage multiple priorities and tasks in a dynamic environment.
•   Demonstrated ability to work independently and as part of a team in a cooperative effort.
•   Ability to deal with trade-offs, conflict, and change management in a collaborative and positive way.
•   Ability to critically think to solve difficult problems with complex solutions and widespread impact
•   Ability to present complex technical material to non-technical audiences in an approachable way.
•   Comfortable working with diverse teams, and willingness to promote diversity, equity, and inclusion in the workplace.

DESIRED:  

•   PMI-PBA Certification
•   Experience in a major Higher Education Institution
•   Ability to develop and deliver engaging presentations with Executive Leadership
•   Experience in an Enterprise Project Management Office (EPMO)

CONDITIONS OF EMPLOYMENT

•   Hybrid, minimum of two or more days in the Seattle office per week.
•   Open office environment

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.