Volunteer Manager Hospice - Military Veterans
at LHC Group
Summary
We are hiring for a Volunteer Manager.
At Deaconess Hospice in Biloxi, MS, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
*Responsibilities for internal applicants:
The Hospice Volunteer Manager supports the company's operations by leading, managing, and coordinating agency volunteers. Essential functions include coordinating recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines.
- Implement necessary actions to ensure that the program meets the standards set by regulatory or certification bodies, and company pillars, regarding the participation of volunteers.
- Submit timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours.
- Meets with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
- Assign volunteers to appropriate activities.
- Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor.
- Maintains accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.
Responsibilities
- Implement necessary actions to ensure that the program meets the standards set by regulatory or certification bodies, and company pillars, regarding the participation of volunteers.
- Submit timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours.
- Meets with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
- Assigns volunteers to appropriate activities.
- Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor.
- Maintains accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.
- Directs and documents an on-going recruiting effort to increase volunteer participation.
- Screens all potential volunteers.
- Supervises the orientation and training of volunteers.
- Plans, conducts, and maintains records for volunteer training classes.
- Monitors, manages, and evaluates volunteers’ performance and provide guidance and corrective action as appropriate.
- Implements on-going continuing education programs for volunteers.
- Conducts volunteer appreciation activities. Administers annual evaluations to Hospice Volunteers.
- Provides direction for the solving of problems involving volunteers and implements solutions.
- Participates in the QAPI program and processes.
- Maintains volunteer personnel file, completes assigned competencies through LHC Connect and attends in- services if applicable.
Education and Experience
- High School diploma or equivalent is required
- Associate degree or work equivalent is preferred
- Experience in health environment preferred
- Experience in working with people
- Proven management and leadership skills are preferred
Skill Requirements
- Excellent writing and presentation skills
- Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
- Effective communication skills with a positive and outgoingattitude.
- Ability to coordinate and evaluate volunteer services.
- Strong computer skills with Microsoft suite. Ability to learn multiple applications.
- Excellent time management and organizational skills, consistent and flexible in a changing environment.
- Ability to exercise sound independent judgment and take initiative.
Company OverviewLHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
Biloxi, MS
LHC Group, Inc. is a national provider of in-home healthcare services and innovations for communities around the nation, offering quality, value-based healthcare to patients primarily within the comfort and privacy of their home or place of residence. The company’s 29,000 employees deliver home health, hospice, home- and community-based services, and facility-based care in 37 states and the District of Columbia – reaching 68 percent of the U.S. population aged 65 and older. Through Imperium Health, the company’s ACO management and enablement company, LHC Group helps partners improve both savings and patient outcomes with a value-based approach. As the preferred joint venture partner for more than 400 leading U.S. hospitals and health systems, LHC Group works in cooperation with providers to customize each partnership and reach more patients and families with an effective and efficient model of care.